Igor
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Posts posted by Igor
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Hi Allen,
I've sent you a personal message with your V7 license key and download link.
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OK, I'll wait. Good luck!
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Hi Dave,
Thanks for sending the ZIP with the project.
I opened it on my Mac and created an EXE for Windows. When I launched a fullscreen preview on Mac and the EXE on Windows 10. I compared all the maps and they looks identical - no visual defects or offsets. All text captions on the maps are correctly placed.
If you can reproduce the problem, please send me 2 screenshots - from Windows (with the problem) and from Mac, at the same time point.
P.S. I modified your project to allow keyboard control (pause command) and Navigation bar for testing.
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Dave,
Please save a copy of your project on Mac, keep only one slide with a text caption where you observe the problem. Remove all music.
Create an EXE file. And save a backup of the project in a ZIP (see a command in the FIle menu). Send me both files (EXE and ZIP).
Also attach a screenshot - what you see on your Mac.
We'll check for this problem.
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Hi Dave,
Usually EXE shows (created on a PC or Mac) should display exactly the same fonts (size and proportions) on any PC where you run the EXE. Because PTE AV Studio (many years) automatically converts text captions to an array of curves for an EXE show.
If you observe a difference for EXE, please send us a test project. You can copy one slide with a text from your original project and save it as a new test project. Create a backup in a ZIP (main menu > File menu) and share the ZIP file with us through WeTransfer.com or Google Drive. We'll check it.
Another case. It's possible when the same project (.pte file) opened on PC and Mac gives slightly different visual results for font rendering (I mean a project, not EXE show). Because it depends on how Windows and Mac renders fonts. A difference in size of text letters may vary on 3-10 screen pixels, according screen resolution and visual size of a text. So if you work with a project on a Mac, then copy the project in a ZIP to a PC, open the project on a PC and create an EXE show, you may get slightly different visual result between PC and Mac. Also don't forget about necessarity to have the same fonts installed on both computers.
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Only for Mac users.
PTE AV Studio 11.0.10 is available for Mac
Download: https://www.wnsoft.com/pte-av-studio/download/
- Fixed freezing issue on Macs with Apple M1/M2 chips running macOS 14 Sonoma.
Mac version: Auto Update will offer to download and install manually the new update.
We also recommend to download and install the latest PTE AV Player for Mac shows.
___________________
For Mac users who purchased version 10.5:
Download the latest update 10.5.11 from this page on WnSoft website.
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Tom, thanks for checking and confirming!
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Hi,
Thanks for your patience. We've fixed freezing issue on Macs with Apple M1/M2 chips running macOS 14 Sonoma.
Please try a new version 11.0.10 Beta:
PTE AV Studio: https://files.wnsoft.com/test/PTE-AV-Studio.dmg
Player for Mac shows: https://files.wnsoft.com/test/PTE-AV-Player.dmg
Don't forget to untick an option "Open using Rosetta", if you used our temporary solution earlier.
Let me know about a result.
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Hi,
Sorry for our late response.
Version 11.0 (a trial version or purchased version) should open correctly all projects saved in previous versions, including V9.
Tell me in more details:
1. Do you observe this problem with a certain V9 project, or with all other projects?
2. When you try such project, do you see a Missing Files window which suggest you help to find and recover missing files?
3. If you try to open the same project in V9, will it be opened correctly?
On your screenshot above, 1st slide is selected and I see a full path to missing files in the status bar (bottom of the main window). Check this path if it contain a required file.
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I think that we found the solution and after checking, I'll publish the new Beta for Mac.
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Hi Barbara,
Can you tell in more details?
Have you successfully completed the uninstallation following the instructions in this message?
2. Let us know about your Mac - Intel CPU or M1/M2 chip, and version of macOS.
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I tend to think, it's a bug in macOS Sonoma. Probably Apple tried to optimize game performance in macOS.
We found one solution and will apply it for PTE on Monday.
I also don't see a game mode icon in the top menu. The most likely it's not activated for PTE / Preview.
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We discovered that this issue occurs in the audio code. A simple test app confirmed the problem. And we found one possible permanent solution.
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Tom, thanks for confirmation. Glad that the temporary solution works for you!
P.S. We've reproduced the problem in a small test app and now working with the code.
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Hi,
I've combined 4 threads into this one topic because all the reported problems are related to the same cause.
These problems occurs only on Macs with Apple Silicon (M1/M2 chips) under macOS 14 Sonoma.
We have found a temporary solution while we work on a permanent solution:
Run PTE AV Studio with Rosetta. Find PTE AV Studio app in your Applications folder. Select the app, and then press Command-I (or right-click/use the File menu and select Get Info.). This will open an Info window with details about the app. In the Info window, look for a checkbox labeled, “Open using Rosetta”. You can do the same for PTE AV Player.
We think Apple has made some major changes to speed up apps on Apple Silicon (runloop for system messages). And the correct operation of PTE AV Studio was disrupted. The fix will take some time.
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Sorry for this problem.
We're already working on the solution. Updated V11 and V10.5 will be published as soon as possible.
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Hi Tom, thanks, I've reproduced this issue. I think that both issues are related and they occur only on Apple M1/M2 chips.
We're working on the solution right now.
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Tom, thanks! We'll check tomorrow at our office.
I have only Intel iMac at home.
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We need more time to fix this issue. Sorry for the delay.
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It seems that the problem occurs only on Mac with Apple Silicon. I cannot reproduce it with Intel Mac under Sonoma.
We continue to explore this issue.
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Tom,
I've reproduced this problem. Thanks.
We'll check the code today.
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Mark,
I think this issue is the same as the second problem which you described here:
https://www.pteavstudio.com/forums/topic/38656-pte-crashes-on-save-as/
I'll reply in details today later.
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Hi Mark,
You purchased a very good and powerful Mac.
Video encoding is a hard task for a CPU and it fully loads it. The cooling system in laptops and iMacs becomes clogged with dust over several years, especially if the computer is often used under heavy load, causing the fans to work actively. If a laptop/Mac becomes too noisy, gets very hot, and even turns off during heavy load (video encoding), we recommend taking the computer to a service center to remove dust from the cooling system.
Macbook Air with M1/M2 is not affected, because it has passive cooling system, no fans.
New Macs with M1/M2 chips consumes less power and stay more cool than Intel Macs and dust issue should not occur long time.
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Mark,
Thanks, I'll check today later with our Mac.
Camera Shake Effect
in Styles & Templates
Posted
A simple camera shake effect using a combination of several modifiers.
Download the style for V11 Camera Shake Effect.ptestyle