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Igor

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Posts posted by Igor

  4. Solution for a problem with fonts in macOS 14 Sonoma

    in Troubleshooting

    Posted

    For Mac users.

    Apple will release the new macOS 14 Sonoma tomorrow, September 26th.

    After updating to macOS 14 Sonoma, you may experience distorted fonts in PTE AV Studio interface and in text objects.

    We recommend you install the latest version of PTE AV Studio (11.0.9 or 10.5.10) where this issue was solved:

    For V11 users: https://www.wnsoft.com/en/pte-av-studio/download/

    For V10.5 users: https://www.wnsoft.com/en/pte-av-studio/old-versions/

    If you create executable shows for Mac, install the updated PTE AV Player.

  6. Transitions have suddenly stopped working [SOLVED]

    in Troubleshooting

    Posted

    Hi Jane,

    Thanks for uploading a test project. I see the problem with transitions. It seem that these transitions were damaged in v11.0.7.

    I recommend the following solution:

    Choose any another transition and then choose the desired transition. Click the OK button to close Slide Options window.

    Repeat these steps for each affected slide. Save the project. It should help.

    I apologize again for these difficulties!

  8. PTE AV Studio 11.0.13

    in General Discussion

    Posted

    PTE AV Studio 11.0.9 is available for PC and Mac

    Download: https://www.wnsoft.com/pte-av-studio/download/

    Or use Auto Update feature: Main menu > Help > Check for Free Updates (Windows only)

    • Fixed problem with wrong transitions when switching between slides in the Slide Options.
    • Fixed old problem. A broken slide style could block the opening of the Slide Styles window.
    • Changed shortcut for Apply Quick Style command: Cmd + Shift + B (Mac only)
    • Fixed problem with wrong fonts in all text captions in macOS 14 Sonoma Beta.

    Mac version: Auto Update will offer to download and install manually the new update. 

    • Like 1

  10. Transitions have suddenly stopped working [SOLVED]

    in Troubleshooting

    Posted

    Jane,

    Can you send us a copy of your project? If it possible, please send me the all project in a ZIP (see the command "Create backup in a ZIP" from the File menu. Upload to WeTransfer.com or Google Drive and share the download link. You can specify your email address and then copy the download link.

    Let me know what slide numbers were affected by that issue with transitions.

    Try also uninstall PTE AV Studio and then reinstall v11.0.9 Beta.

  11. Transitions have suddenly stopped working [SOLVED]

    in Troubleshooting

    Posted

    Hi Jane,

    I apologize for this problem with PTE AV Studio and transitions!

    This problem should not occur with v11.0.8 if you work with this project all the time. Earlier v11.0.7 could randomly change transitions in certain cases.

    I didn't hear about the same problem with v11.0.8 yet, except of one case (if you switch between slides inside the Slide Options window. We fixed this issue in v11.0.9 Beta.

    I recommend you manually reassign required transitioms for all affected slides in this project. Save the project. If the problem will occur again, please let me know (you can send me a personal message through this forum).

  13. Quick Style. How it works

    in Tutorials & Video Lessons

    Posted

    On 8/23/2023 at 9:12 PM, Jimcamel said:

    Trying this on macOs - note that Shift+CmdQ is a system shortcut that is set to quit all apps and log you out.  Oops.....I changed it using System settings (keyboard shortcuts-specific app PTE) to Alt Cmd Q and for consistency to  Alt Cmd N to create.  You might wish to update this in the baked in code.

    Try a new Beta version of PTE AV Studio 11:

    https://files.wnsoft.com/test/PTE-AV-Studio.dmg

    We changed a shortcut for Apply Quick Style command: Cmd + Shift + B

  16. macOS Somona beta 5 font problem [SOLVED]

    in Troubleshooting

    Posted

    Hi Mark,

    Try a new Beta version of PTE AV Studio 11. It installs as v11.0.8 Build 2:

    https://files.wnsoft.com/test/PTE-AV-Studio.dmg

    https://files.wnsoft.com/test/PTE-AV-Player.dmg

    We fixed the problem with fonts on macOS 14 Sonoma BETA.

    Let me know about a result.

    Apple has changed one system library which works with fonts that caused that problem. We found alternative solution. And I'll send bug-report to Apple.

  19. Can't copy files to another location...this time from a CD...new location won't be recognized

    in Troubleshooting

    Posted

    Hi Gary,

    Try the suggestion of Jill. Open your old project in PTE 8. Save the project under a new file name. And then open this updated project in V11. It will help to solve this issue. I just checked it.

    It seems that since V9, PTE doesn't convert main images to main objects for very old projects (saved V4.xx and earlier).|
    All the project looks correctly opened in V11, just a main image of a slide doesn't have an option "Main object" that comlicates certain editings.

    I'm not sure if it worths to fix it now after so many years.

    P.S. If you cannot find your license for V8, let me know. I'll send you it.

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