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Retrieve Lost License Key [SOLVED]


Igor

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Hi,

We added a new page on WnSoft website to help you quickly recover a lost or forgotten license key:

https://www.wnsoft.com/pte-av-studio/lost-license-key/

You'll receive a message with your newest license key in 2 minutes.

It works for license keys purchased since September of 2011.

Type your email address associated with your order.

In case of any difficulties, or if you purchased version 6.5 or earlier, just contact our support team.

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  • Igor changed the title to Retrieve Lost License Key
  • davegee pinned this topic
  • Igor unpinned this topic
  • 2 months later...

I have used this facility twice in the last 2 days, on neither occasion did I receive an email with the key.  I checked  spam/junk and it was not there either.  I then posted a message in the contact details (twice) and have had no contact from that either.  I would very much like to have the key as I am trying to install on a new desktop.  Thanks in anticipation

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Hi Ralph,

I just sent you a personal message with your license key for PicturesToExe Deluxe 9.

We apologize for the problem with our missing emails!

Did you use ralph...@....net.com address in the Contact Us form? I couldn't find your ticket, sorry.

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  • Igor changed the title to Retrieve Lost License Key [SOLVED]
  • 11 months later...

I have tried to retrieve my license key three times over the past couple of weeks using the auto-retrieval tool.  It recognizes my email because if I type a different email it does not say it sends me a message.  I check junk and regular email and no message. 

I have submitted three messages also and no response.

Can someone please help me?

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