LenMPAGB Posted April 5, 2021 Report Share Posted April 5, 2021 Do Wnsoft respond to support requests? or are they now scammers looking for your money? Email address removed. Quote Link to comment Share on other sites More sharing options...
davegee Posted April 5, 2021 Report Share Posted April 5, 2021 Len, Please explain your problem? DG Quote Link to comment Share on other sites More sharing options...
AlexRoma Posted April 5, 2021 Report Share Posted April 5, 2021 I don't understand ... besides the extraordinary power of the software, one of the greatest values of PTE is the ability of wnsoft and the forum community to answer questions quickly. priceless. Quote Link to comment Share on other sites More sharing options...
Igor Posted April 5, 2021 Report Share Posted April 5, 2021 Hi, I apologize for this problems with email replies. It seems that we have a problem with delivery replies to @outlook.com and @ntworld.com We'll check our email server settings. I found your requests for our support team and our replies. I'll reply you through this forum today later. Quote Link to comment Share on other sites More sharing options...
Igor Posted April 5, 2021 Report Share Posted April 5, 2021 You can enable sound volume control line (Envelope tool) here: https://www.pteavstudio.com/forums/topic/24489-volume-control-line-in-audio/?do=findComment&comment=153444 Note that in a new version 10.5 sound volume control line will be always enabled by default. See my comment below. Quote Link to comment Share on other sites More sharing options...
Igor Posted April 5, 2021 Report Share Posted April 5, 2021 Regarding the problem with the program or project. I recommend to install the latest update 10.5: https://www.wnsoft.com/en/pte-av-studio/download/ Skip the import of settings from the old version to perform a new clean installation (all your projects, styles and templates will be saved and discovered automatically). Let me know how it will work. Quote Link to comment Share on other sites More sharing options...
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