Richie Posted August 30, 2021 Report Share Posted August 30, 2021 I have PUBLISHED a simple show from of a jpeg image and 3 short videos in MOV to MP4. Audio works fine prior to publishing but not in MP4. I am working in Windows 10 and have the latest version of AV PTE 10.0.14. Any suggestions? Quote Link to comment Share on other sites More sharing options...
Igor Posted August 30, 2021 Report Share Posted August 30, 2021 Hi, Download the latest free update 10.5.3: https://www.wnsoft.com/en/pte-av-studio/download/ If the problem still occurs, let us know. Quote Link to comment Share on other sites More sharing options...
Richie Posted August 31, 2021 Author Report Share Posted August 31, 2021 Hi Igor, I downloaded the latest version which did not help. In fact, now I cannot even get any audio within the AV PTE program. Quote Link to comment Share on other sites More sharing options...
Igor Posted August 31, 2021 Report Share Posted August 31, 2021 Does this problem with a sound of a video clips, or sound of audio files (MP4, WAV, OGG, WMA, M4A) ? Can you create a test simple project with several images and add one MP3 audio file. Will it work correctly? If the problem occurs with a certain video or audio file, can you send us this file? If yes, please upload the file to WeTransfer.com or Google Drive and send me a download link (in your reply, or in a personal message). Quote Link to comment Share on other sites More sharing options...
Richie Posted August 31, 2021 Author Report Share Posted August 31, 2021 3 hours ago, Richie said: Hi Igor, I downloaded the latest version which did not help. In fact, now I cannot even get any audio within the AV PTE program. Hi Igor, I have established the problem which is with the computer's hardware. The MP4 file works okay on my other computer. Sorry for troubling you. Quote Link to comment Share on other sites More sharing options...
Igor Posted August 31, 2021 Report Share Posted August 31, 2021 No worries. Good luck! Quote Link to comment Share on other sites More sharing options...
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