My name is David. I previously used Photodex, that is, until finding out the site had shut down (and I lost videos that customers had paid for!). I tried another platform and it was very difficult to use (actually, torture would be more accurate). Then, I found PTE-AV! While I've only started (and have much to learn), this program is truly amazing!
Can someone please answer 2 questions?
- When I download a project and save it to my desktop (a Firefox icon appears) and after opening it, there is nothing but code that is displayed. Sometimes, a mp4 icon does appear and the video plays flawlessly.
- I opened up PTE AV earlier today and my project was gone. Yikes! Fortunately, it had been downloaded and saved to a file (again, only code was visible after opening it), and after going to the "file" tab, clicking on "open" and locating the project, it was restored (but, without the audio/soundtrack).
1. how can I open & view a video after downloading it to my desktop (so no code is displayed)?
2. How can I make a back up of a project in order to avoid having it disappear after PTE AV has been closed? I tried using the "create backup in Zip" command, but that did not save the project.
Being a newbie, I'm pretty sure something obvious was overlooked. So, if any members of this forum could be kind enough to help me resolve this issue, I would appreciate it a great deal.
Thanks,
David
Saving/downloading project?
in General Discussion
Posted
Hello to the PTE-AV community,
My name is David. I previously used Photodex, that is, until finding out the site had shut down (and I lost videos that customers had paid for!). I tried another platform and it was very difficult to use (actually, torture would be more accurate). Then, I found PTE-AV! While I've only started (and have much to learn), this program is truly amazing!
Can someone please answer 2 questions?
- When I download a project and save it to my desktop (a Firefox icon appears) and after opening it, there is nothing but code that is displayed. Sometimes, a mp4 icon does appear and the video plays flawlessly.
- I opened up PTE AV earlier today and my project was gone. Yikes! Fortunately, it had been downloaded and saved to a file (again, only code was visible after opening it), and after going to the "file" tab, clicking on "open" and locating the project, it was restored (but, without the audio/soundtrack).
1. how can I open & view a video after downloading it to my desktop (so no code is displayed)?
2. How can I make a back up of a project in order to avoid having it disappear after PTE AV has been closed? I tried using the "create backup in Zip" command, but that did not save the project.
Being a newbie, I'm pretty sure something obvious was overlooked. So, if any members of this forum could be kind enough to help me resolve this issue, I would appreciate it a great deal.
Thanks,
David