I'd like to ask users of Windows 7 who have problems with PicturesToExe 5.5, 5.6 and 6.0.
This problem was described as a freezing of the program or Windows when an user starts a new project and add one or several new slides.
We still can't reproduce this problem and need more information. All I know presently that Microsoft recently fixed very similar issue related with video drivers when Windows Vista was upgraded to Windows 7 64-bit.
Please answer on several questions:
1) Brief description of the problem.
2) Edition of Windows 7 (Home Premium, Professional, Ultimate, etc.)
3) 32-bit or 64-bit?
4) It's a new clean installation of upgrade from Windows XP or Windows Vista? (please specify version of previous Windows - 32-bit or 64-bit)?
5) Did it help solve this problem when you installed all suggested drivers and updated through Windows Update?
6) The problem is resolved now?
Thanks in advance!
I just upgraded my copy of Picture2exe to version 6 for my new Windows 7 machine.
1. Several times today I tried to add photos to a new project. Each time that I selected one or more pictures to add, the screen froze. I had to use Task Manager to kill Picture2exe. I tried to Save frequently, but that makes no difference. Currently, the PRODUCT IS USELESS on Win 7. In 10 attempts to add photos, the sw froze 8 times. It does not crash on the initial add to the project, but it freezes when I try to add any more photos. I also cannot move photos to a new position - screen freezes. Only way to kill it is with Task Manager.
2. Windows 7 Professional
3. 32 bit
4. Clean install of Win 7 on a new box.
5. What suggested updates from Windows?
6. Not resolved at all. I am very disappointed. I have used your product for years, and now I cannot.
windows 7 64 bit
in General Discussion
Posted
I just upgraded my copy of Picture2exe to version 6 for my new Windows 7 machine.
1. Several times today I tried to add photos to a new project. Each time that I selected one or more pictures to add, the screen froze. I had to use Task Manager to kill Picture2exe. I tried to Save frequently, but that makes no difference. Currently, the PRODUCT IS USELESS on Win 7. In 10 attempts to add photos, the sw froze 8 times. It does not crash on the initial add to the project, but it freezes when I try to add any more photos. I also cannot move photos to a new position - screen freezes. Only way to kill it is with Task Manager.
2. Windows 7 Professional
3. 32 bit
4. Clean install of Win 7 on a new box.
5. What suggested updates from Windows?
6. Not resolved at all. I am very disappointed. I have used your product for years, and now I cannot.