keicraw Posted October 22, 2008 Report Share Posted October 22, 2008 I am having trouble burning DVDs with PTE 5.5 Deluxe (and 5.1). Various failures have occurred but the latest (and repetitive) failure is at the start of the burn itself and I get a message saying "This application hasrequested the runtime to terminate in an unusual way. Please contact the application's support team for more information."Other times the burn seems to have been completed and the disc ejected but the disk contains nothing. I have used this feature before without difficulty.In desperation, I created an AVI file and burned a DVD using Roxio 'My DVD Plus' with complete success (even managed to add supplementary video clips which I couldn't ever do with PTE).I also tried using the pop-up recommended software 'Express Burn' and that failed on two occasions.I wonder if my copy of PTE is corrupted since the burner seems to work with the Roxio software. Quote Link to comment Share on other sites More sharing options...
mcinal Posted October 22, 2008 Report Share Posted October 22, 2008 I am having trouble burning DVDs with PTE 5.5 Deluxe (and 5.1). Various failures have occurred but the latest (and repetitive) failure is at the start of the burn itself and I get a message saying "This application hasrequested the runtime to terminate in an unusual way. Please contact the application's support team for more information."I had the same error message once and then realized I had another application open that also had the ability to burn DVD's. There appeared to be a conflict between the two applications. My simple solution is to make sure there is no other application open that can burn DVDs when I am burning a DVD with VideoBuilder. Observing this rule, I have not had further trouble burning DVDs with PTE 5.5 Deluxe.mcinal Quote Link to comment Share on other sites More sharing options...
keicraw Posted October 23, 2008 Author Report Share Posted October 23, 2008 I tried shutting down everything but PTE Video Builder and made sure that there wasn't anything running in the background that would use the burner. I also reduced the size of the file to about half what I was using before (I admit I was using a very large file before--about 4.3g) and got the same result. I am stymied. Quote Link to comment Share on other sites More sharing options...
keicraw Posted October 25, 2008 Author Report Share Posted October 25, 2008 Just want to report that after I downloaded PTE 5.5 Deluxe Beta 4 I was able to burn DVDs without a problem. Quote Link to comment Share on other sites More sharing options...
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