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AVMalcolm

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Posts posted by AVMalcolm

  1. PTE AV Studio 10 has suddenly stopped saving exe files.  Publishing seems very fast and there is a confirmation at the bottom with the path to the file, but there is nothing there.  I have tried this on another PC and exactly the same happens.  Internet security has been disable so it is not being deleted immediately as "suspicious".  As a workaround I can create a "Safe" Executable File for Internet" and unzip the exe file from there, but it will not play without the associated "ptshow".

  2. Hi Igor,

    Resizing the main window does not make any difference.

    Enabling "Alternate renderer for graphical interface on old laptops" does fix the problem.  So thank you, but I am still mystified as it's not an old laptop.

    By the way, I found out why my messages to Support were rejected.  It does not accept png files.  I had to convert them to jpegs.

    Malcolm

     

  3. Just purchased PTE AV Studio 10 as it does not seem possible to upgrade from any of my earlier versions, PTE 4.49, PTE 7.5, even though I was given to understand that there would be free upgrades for life.

    I have also been informed that as an RPS AV Group member I should have been entitled to a discount, but I was not made aware of this.

    My first task was to change the interface from "Dark" to "Light" and this clearly is not right.  Most of the backgrounds to the menus and the images still have the black and all the icons have a strange pixellated effect.  I attach a screenshot to show what I mean.  This is not fit for purpose.

    I have tried to contact Support but my query will not send.

    Screenshot (2).png

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