Troubleshooting

659 topics in this forum

1. Old .exe file problem

   By Johnwnjr, Tuesday at 06:53 PM
   • 2 replies
   • 99 views
   • 
   • rosy
   • Yesterday at 08:26 AM

2. Previously saved Shows in Pictures to EXE not playing in Mac Big Sur

   By DaveCo, November 16
   • 3 replies
   • 277 views
   • 
   • DaveCo
   • November 17

3. Drop Shadow and Glow Arrow Inconsistency

   By Brad, November 6
   • 1 reply
   • 158 views
   • 
   • Igor
   • November 16

4. PTE 8 transition OK button too low on screen to access

   By Nix Wadden, November 2
   • 1 reply
   • 377 views
   • 
   • Igor
   • November 9

5. Video Builder 10.0 DVD-Video 'Add Chapters' not working

   By pustotaa, October 29   

   • video builder
   • chapters
   • (and 1 more)

     Tagged with:

     • video builder
     • chapters
     • dvd
   • 1 reply
   • 171 views
   • 
   • Igor
   • October 29

6. Convert/Trim Freezes with Overwrite

   By goddi, October 28
   • 7 replies
   • 184 views
   • 
   • goddi
   • October 29

7. Copy/Past one PTE into another

   By Nice Try, October 20
   • 1 reply
   • 287 views
   • 
   • jt49
   • October 20

8. Page Transition

   By jt49, October 6
   • 8 replies
   • 529 views
   • 
   • Igor
   • October 20

9. Slide styles and Themes button not working [SOLVED]

   By Brad, October 12
   • 2 replies
   • 343 views
   • 
   • Brad
   • October 14

10. Caption in Options in Basic Album Theme [SOLVED]

    By Kalain, September 28
    • 2 replies
    • 239 views
    • 
    • Igor
    • October 12

11. Convert / Trim Video Clip Problem [SOLVED]

    By rosy, October 1
    • 19 replies
    • 479 views
    • 
    • Paul L
    • October 6

12. Reoccurrence of audio display problem [SOLVED]

    By David White, October 4
    • 4 replies
    • 205 views
    • 
    • David White
    • October 5

13. Insert a blank slide

    By Kalain, September 28
    • 6 replies
    • 195 views
    • 
    • Igor
    • September 30

14. Mac & 32 bit pte files [SOLVED]

    By jkb, September 22
    • 3 replies
    • 303 views
    • 
    • Igor
    • September 23

15. Windows 10.0.20190 Build 20190 PTE Preview broken [SOLVED]

    By tom95521, August 14
    • 13 replies
    • 1k views
    • 
    • tom95521
    • September 21

16. Do not include file to EXE [SOLVED]

    By denisb, August 29
    • 4 replies
    • 338 views
    • 
    • Igor
    • September 21

17. Unable to publish in 4K

    By Sarit, August 30
    • 12 replies
    • 664 views
    • 
    • Igor
    • September 21

18. Can not get any response from Technical Support [SOLVED]

    By Jim1949, September 11
    • 3 replies
    • 287 views
    • 
    • Igor
    • September 11

19. DVD burning issue [SOLVED]

    By 9428jim, September 2
    • 5 replies
    • 214 views
    • 
    • Igor
    • September 3

20. Rae fromScotland [SOLVED]

    By Rae from scotland, August 13   

    • time line view
    • 5 replies
    • 323 views
    • 
    • Rae from scotland
    • August 14

21. Cannot activatenew version [SOLVED]

    By Stephen Fowler, August 12
    • 8 replies
    • 325 views
    • 
    • Igor
    • August 13

22. More problems with Master Video

    By jkb, August 10
    • 1 reply
    • 267 views
    • 
    • Igor
    • August 11

23. Master Video not working

    By jkb, August 8
    • 6 replies
    • 273 views
    • 
    • jkb
    • August 10

24. Slide styles and Themes button not working [SOLVED]

    By Barry Beckham, July 27
    • 10 replies
    • 813 views
    • 
    • Barry Beckham
    • July 31

25. Transition-Importing [SOLVED]

    By goddi, July 16
    • 6 replies
    • 462 views
    • 
    • goddi
    • July 17