crystalcoo

I just did a search for the file REG.KEY... it doesn't exist on that computer.

OK... I still have not heard from wnsoft regarding my lost registration key. I finally re-connected my old computer to a monitor so I could look for the files mentioned in the above post. Those files are not listed in the Pics2Exe program folder. Am I looking in the right place? When I started the program on the old computer, I checked the registration and I am registered with a business license with them. Unfortunately, the registration key info is not listed under the Help menu in the program. Not sure what else I can do at this point. I've emailed them twice now, but still no response. I gave them my name & (2) email addresses (because I wasn't sure which one I was using when I purchased the license). Anyone know of a phone number to contact someone?

Yes, I do still have the old computer, but I didn't replace my monitor. So... I have to disconnect my monitor from the new machine, then hook it up to the old one, then switch it back. I thought it would be easier to get my key from support. The monitor's an old CRT model & it's not easy to move... plus I don't have a lot of space to work in. The instructions when installing the software tell you to contact: [email protected] for lost registration keys. I've done this twice now. I'll try sending the same message to the address you offered. Thanks for your suggestions!

I've been trying to get my lost registration key from support all week. Has anyone else had success doing this? I've emailed to the "orders" address, but I'm not getting a response! I've recently replaced my desktop computer and need to re-install my programs. Anyone got any suggestions to get this resolved?