HilaryTempleton

Thank you davegee and others, done

In the main screen: In the slide list: At the moment I have a list of the title of the slides listed vertically. I want the list of pictorial slide going vertically (which is seen in all examples). I cannot find how to change this. Can anyone advise please?

It has been a long time since I replied to everyone's suggestions. The reason is it took a long time to resolve the problem! In the end it seems to have been a computer problem and we have been refunded our money and bought a new one. I cannot tell you what was wrong with it, but both hardware and software specialist at Dell eventually agreed that it could not be repaired. Thank you for your help.

As promised I am reporting back. We considered everyone's advice. We have spent many, many hours, in fact days, trying to resolve the problem. We have also spent £200 on 'professional advice' (including Dell and Virgin Digital) none of which has helped. We are left with a choice now: buy a new computer or use ProShow AV software. We will remember the day we downloaded PTE7 for a long time!

Many thanks for all your ideas. We are working on them! Will let you know when successful

After loading PTE7 onto our computer (Dell XPS, Windows7) the following happened: 1. As with others, contention with AVG where AVG stated there was a Trojan virus. To rectify this we removed AVG and put the computer back to its factory condition. 2. This did not remove two further problems: a) When playing the .exe files the music or narration sometimes repeats itself for a few seconds so making the sound and pictures out of sequence. When going into the pte 6.5 and pte7 programme, as opposed to playing the .exe file, and playing the sequence the sound again repeats itself, often several times in different places. This is worse when one plays the programme immediately after booting up the computer. On repeat playing the repeats of music or narration sometimes the problem become less frequent or even disappears completely. This problem occurred with many different sequences made in 6.5 or 7. 3. Playing .exe files and pte sequences within the programme on another old computer(XP) seems to be trouble free so far. Playing the .exe files on a new Windows 7 computer is trouble free. Playing the music in Windows Media Player is trouble free. How can we return the computer to its original state?

Thank you it has been successful

Many thanks

Thank you, but when you actually click on website version 7 comes up. Any other ideas? Hilary

I would like to download pte 6.5. Which website do I go to? (I have had a virus and would like a new 'clean' version)

Thank you Lin and Igor, we will try out your suggestion. We normally make our soundtrack in WAV and do any editing required in WAV and then when we have finished editing change it to MP3 to put into PXE. Then we do the final editing in PXE to make sure the soundtrack fits exactly to the pictures. So for our next AV we think we will use WAV for editing, put that into PXE, do final editing of pictures and then substitute the WAV with an MP3. Have you any other suggestions? Hilary

Nobeefstu I understand your point. But whichever way one plays a sequence back shouldn't the sound always be the same in relation to a picture one is watching? Hilary

Peter Thank you for your advice anyway. I will try and do what Lin suggests now! Hilary

One single file in Music tab Hilary

Peter Thank you for your suggestions. All sound is added via Project Options....Music tab At bottom of the Project Options.....Music tab all boxes are empty Yes I have'Synchronise musc and slides' ticked in Project Options....Main tab I have not added sound to individual slides Is that correct? Hilary

Lin Thank you for your interest and reply. I will try and clarify the situation. During the last 2 shows I have made the following has happened. The first show I made in 5.6beta and the 2nd in 5.6 Initially I had no problems at all. Then at some point during the making of the show things were erratic and unstable. The first thing I noticed was that when I played a slide in ‘Objects and Animation’ and in ‘Start Preview from Current Slide’ the sound track was delayed by a few seconds - the narration should have been playing for the previous slide. The sound is in the correct place when using ‘Preview’ or in the .exe file. This has caused a great deal of confusion and has not always been the same. Sometimes playing ‘Preview’ is different from the .exe I have made. But what I can say is that the fault is always similar - the sound track is playing at a different time - out by a few seconds. I hope this helps you sort out the problem. As for sending a copy of the PTE show, you may have to talk me through that one. I have gone to 'File' and to 'Create Backup in ZIP'. I hope this is what you want. I will send this to you as an attachment. If this is not correct please tell me in detail what to do. Many thanks Hilary

I make AVs with music and narration. I am having problems when using PTE and editing the exact timings I require. I have had this problem in 5.6beta and 5.6, never before. When I play back the show the audio timing varies and when I make an exe.file again the audio times are not the same as when I use PTE. These variations are only a few seconds - but important to me. Any ideas please?

I have just loaded Beta 7 and the image now seems to work. Thank you.

I am using 5.1 Beta1. When I look at the WnSoft website I cannot see the newer versions to download. Please advise

Beautiful pictures. How about some French music to match the pictures?

I have used .png images many times with success. But now I have a problem. When I put a particular .png image in PTE when I go to Objects and Animation it reads "Image load Error" followed by the name of the image and where it is filed. I have tried copying, remaking and putting it in another file - all without success. I have other .png images in the same AV which are completely successful. Any advice? Hilary

I would be grateful for advice. When I click on a slide half way through a show and then wish to preview using the small button to the right of the Preview button, the slides start where clicked but the music starts from the beginning. I am doing something wrong, or is this a fault in the program? Hilary

I am new to PTE and would like help regarding music editing. Can I move a piece of music around in PTE (without having to go back to my sound software)? Let me give you two examples: 1. I have a single piece of music which I have imported to PTE, but I do not want it to start until the 3rd slide ie I want silence for a few seconds. Can I do that in PTE? 2. I have several pieces of music imported to PTE and want silence between the pieces - can I do that in PTE? Lastly can one configurate PTE so that one can go directly into my audio and photo editing software? Thanks. Hilary