sherrilljones@alltel.net

Lin & Brian, Thanks so much for the various links. I'm presently assessing the situation in terms of an upgrade (video card) and very much appreciate your doing the research for me. Oh...I'm in the US...central Georgia. Thanks again. Sherrill

You guys are amazing!! Lin, I downloaded your wonderful pictures and created a SMOOTH running slideshow; however, the only clear image in the show was the first one (black/white crow??)......the others were grainy! I think you've probably nailed my problem.....my images are too large!! Most of my slideshow images are pictures taken with an 8-megapixil Canon PowerShot S5 IS. I've made "adjustments" to some of the pictures using PhotoShop so the average size is 1.73 KB. I haven't changed the original dimensions. Having to resize all my pictures would be a real pain! And....I really don't want to make them so small that the slide show would be "grainy"!! Any suggestions??? Thanks again for all the help! Oh....my name is Sherrill.

Oh my! I've clearly leaped in way over my head and feel as if I'm drowning! Thank you to everyone who had responded to my plea for help. I just wish Technical Support responded as rapidly and as clearly. This is definitely a learning experience. Obviously, you folks are highly computer literate, whereas I am not, and for the record, I'm a SHE, not a HE, and I fall in the category "Senior Citizen"! I have returned to wnsofts' home page to reread the info about PicturesToExe Deluxe. The main page and its "read more" icon DO NOT specify system requriements. They merely state that the program is compatible with Windows XP, etc. I must confess that I did not review the "Frequently Asked Questions" at the time of purchasing the 5.1 upgrade. I was simply too eager to upgrade my 4.8 version. Clearly this was a mistake as this is where the Video Card info is given. Mr. Conflow, you mention a "PC Specification Sheet". Where exactly is this hidden??? I can't locate it!! Lin, thanks for guiding me in discovering how to locate system info (start...run, etc.). Also, I viewed some of your slideshows. WOW!!! It seems my problem is clearly an inadequate Video card; however, please note I did not do any "animations" or "pan/zoom" effects in the slideshow I attempted. The wnsoft info for slide shows created with "simple effects" states that "ANY VIDEO CARD" can be used!! Bottom line....I think the Wnsoft advertising should include detalied system requirements within the FIRST PARAGRAPH, so that computer dummies, like I, don't make an apparently non-refundable purchase for software their computer can't support!

Thank you Ken. I did reboot my computer after the initial installation. I just tried Peter's suggestion re: deleting the program and reinstalling....the problem is still there. I am using Windows XP. As for what kind of video card I have, I really don't know. The program does exit when I press Esc; however, the screen goes black and my computer makes a noise before returning to the normal screen. This doesn't happen in version 4.8. My computer is an Acer-Intel D346 if that helps. I really can't afford to purchase a new driver or video card! Since I can't use the program, I'd appreciate a refund ($20). Thank you. Oh, I did increase the intervals between slides and the problems don't go away!

[Thank you Peter. I just tried your suggestion. Unfortunately, I'm having the same problem with the new download!

Help! I am extremely frustrated with the SLOW....and I mean SLOW (3 days)....response from Technical Support. I have been using version 4.8 of PicturesToExe for several years and have had NO problems. In early January I updated to the 5.1 Deluxe version and just recently attempted to create a slide show. After the third or fourth slide, the program drops all transition effects and then by the fifth slide it FREEZES. When I press esc. my screen goes black and my computer sounds as if it's trying to shut down. This occurs several time before returning to the project screen. Using the exact same pictures, I created a short slideshow using Version 4.8. It plays perfectly. When I open this project using Version 5.1 Deluxe, the problems of dropping transitions and freezing occur. Clearly I have a defective download! I can't wait DAYS for a response from technical support!! At this point, I want my money back!! Has anyone else had a similar experience???