It won't even create a file for PC or MAC with more than 10 slides and the video builder runs the unregistered line across the bottom. It promts me for a key when I first open the program, but when I load the key it says it is for a different product of wnsoft. I know when I first loaded it on my other computer, I had to load the key through the video builder instead of pics2exe, but now I can't find where to load it at. I think I had this same problem the first time, but darn it, can't remember how I got it to work! I have emailed support, but never have recieved anything from them (