shutterbug

Thanks! I finally gave up and uninstalled it again. installed it on another computer and so far I have it working. I don't know if it was a bug or not, it was not accepting my key and now it is. But still would have appreciated a sooner response from them.

I purchased Pictoexe 5.1 in 2008 and used it alot. Then my computer crashed, I reloaded it and now the key does not work. I have tried to download it again, as I still have the original email from when I purchased it with the order number and all info. I have submitted a ticket for help over 2 days ago and I have emailed to get a new key, I still have not recieved a response. Any other suggestions? I have an important last min project I need to create.