Maui601

Hi Lin, Thank you for contacting them and for all your help! I just noticed your link to your tutorials... what a great idea! Best regards, Brooke

Hi Lin, I just tried copying and pasting just the VB part of the key, but said it was invalid. I noticed it keeps asking me to upgrade to the Deluxe version. I guess they just gave me the Standard. How do I remedy this? Thanks, Brooke

Hi Lin, Thank you for the quick response. It does look like there are two keys between the ---KEY BEGIN--- AND ---KEY ENDS--- lines. The instructions read to copy and paste everything between and including KEY BEGIN AND KEY ENDS lines. Should I just copy and paste the VB part of the key into Videobuilder? Brooke

I recently purchased PTE Deluxe. When I try to create a DVD in Videobuilder I get a message across the bottom of the screen stating this is a trial version. When I copy and pasted the product key into videobuilder is said it was accepted. I am not sure if I just received the standard version or deluxe. I was charged the $75.00 price. I have submitted two tickets with no response. Can someone help me... I have clients waiting on slideshows. Thanks, Brooke