Liam Posted January 14, 2012 Report Share Posted January 14, 2012 Updated to 7.3 yesterday. Worked ok on my desktop but the graphics card is not up to it for the video builder. So I installed 7.3 on my new christmas laptop with a good graphics card but it will not accept the emailed key. Goes into a loop where it says key successfully registered loaded but the key does not stick, it loops back to evaluation copy. Do I need to install an earlier version first with its key (not sure where it is)before this one to fix it or what? Quote Link to comment Share on other sites More sharing options...
nobeefstu Posted January 14, 2012 Report Share Posted January 14, 2012 Liam,The latest version of PTE accepts all old style and new style keys ... no need to install older version.Your issue is most likely that the key registration is not being written to the Registry even though PTE itself initially accepts the key. Make sure your Windows User Login has full permissions as Administrator. Quote Link to comment Share on other sites More sharing options...
Ksenya Shamarina Posted January 14, 2012 Report Share Posted January 14, 2012 Updated to 7.3 yesterday. Worked ok on my desktop but the graphics card is not up to it for the video builder. So I installed 7.3 on my new christmas laptop with a good graphics card but it will not accept the emailed key. Goes into a loop where it says key successfully registered loaded but the key does not stick, it loops back to evaluation copy. Do I need to install an earlier version first with its key (not sure where it is)before this one to fix it or what? Please write to Support: http://www.picturestoexe.com/support/index.php?a=add Quote Link to comment Share on other sites More sharing options...
Liam Posted January 15, 2012 Author Report Share Posted January 15, 2012 Please write to Support: http://www.picturestoexe.com/support/index.php?a=add Thank you both. Turns out I did need to input a previous key first on my new laptop and then the new one. All's ok now.Liam Quote Link to comment Share on other sites More sharing options...
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