ErnestP

The PTE Studio file and images are located in the separate D drive on the PC. C drive is 1 Tb SSD and D drive 2 Tb HDD both are more than half empty. No antivirus. I rely on Windows 11. The default slide duration is 6 sec. There are a few that are a bit longer. The total running time is 04:17. AV Studio file size is 111 KB. I did not have a problem with the file or program before I upgraded the ram, motherboard, processor, and PTE. I unfortunately did it all at the same time.

It's two new 16 GB new ram modules. I will go back to my supplier and have him check them out. Thanks for your help.

I recently increased the ram to 32 GB so I'm thinking there could be a problem with the new ram as I did not have a problem previously with only 8 GB ram. The images vary in size from 500 kb to 1500 kb. I sometimes have PS or NX Studio open as well but not always. The problem also happens with other smaller projects. I posted my query to find out if there could be a problem with version 11 but it looks like a hardware problem.

I have version 11.0.18 Build 3 After adding slides to a project and working on it for some time and then running Preview the transitions are shacky. If I save the file it's still shacky. Only after closing the file and rebooting are the transitions smooth. I have 32 mg ram. The problem did not exist before I upgraded to version 11. Any help will be appreciated.

The PC monitor is 16x9 Resolution 3840 x 2160. The 16x9 MP4 fills the whole of the monitor on the PC but not on the TV. The 16x10 MP4's do not fill the full width of the PC monitor or the TV. Using VLC Media Player on the PC gives the same results as when playing on the TV i.e it has black borders on the sides. If I run an exe file created in 16x9 on the TV the image fills the whole screen. 16x10 exe has the borders on the side. Ernest

The mp4 video's that I have created do fill the full width of the screen of my smart Samsung TV's. I have published the HD video's using the default 3840 x 2160 and various custom resolutions without any success. I have also used projects of with an aspect ratio of 16 x 9 and 16 x 10. Any help will be appreciated. Ernest

Hi Barry, I have just watched your video and size my images like you demonstrated in PS. My camera file size default is 3965 x 2478 pixels with a resolution of 300 pixels / inch. I reduce the resolution to 100 and the size to 1920 x 1080. This gives me sharp images after publishing to an exe file on my 4k monitor and play back on a smart HD TV. If I publish to HD and 4k the result is the same as the exe file on my monitor. The images are however very grainy when I play the MP4 file on the HD smart TV through a USB port. I have increased the image resolution to 150 pixels inch and the results are still unacceptable on the TV. I use the the same settings in the "creating HD and 4k video" menu as you did in your demonstration. What resolution do you recommend when sizing your images? Thanks for an excellent video. I will apply the plus 25% to my images in future. Regards, Ernest

Thanks, will do.

Thanks Dave. I downloaded the file "Album a PTESTYLE file. When I try to open the file I get a message "Are you sure you want to completely remove PicturesToExe 9.0.4" I am obviously doing something incorrectly. 1 I downloaded the incorrect file? 2 If it is the correct file where should I place it? as I cannot open it. Ernest

Hi Lin, Where can I download Dave's Album style? Regards, Ernest

Hi, I have a "Missed Audio Files" error message on one of my shows. Is there any way that I can restore the file with all the work that was originally done to the audio file? I have previously restored images with all their options, styles and animation by going to Objects & Animation, Properties & Picture.... Ernest

Thanks. The Envelope Line was clicked off.

I have "lost" the editing marks on the music tracks, i.e. the fade pointer and the red center line in the track is missing. Can't see what I did or how to correct. Regards, Ernest

Hi All, Thanks for all the input. The problem occurs on my wife's PC which has an Intel Graphics and Media card on the motherboard. The settings are: Resolution: 1920 x 1200 Refresh rate: 59p Hz. Changing the setting to 60 Hz increases the hesitation. Scaling: Maintain Display Scaling The PC processor is a Intel Pentium CPU G2030 at 3.00GHz 3.00GHz with 4 gig ran and 64 bit operating system. The problem occurs in both the preview and when running the exe file. When I run the exe file on my PC that has a Nividia GeForce GT520 display adapter there is no hesitation. So it seems that the problem is due to the graphic card on my wife's PC. The solution would be to install a separate graphic card to her PC. Regards, Ernest

I am getting a slight hesitation of the main object during a pan. It seems to be at the point where the fade from the previous slide ends. I have used linear, accelerate and smooth pans all without success. I am using a basic dissolve. My version is 8.0.18 Deluxe. Regards, Ernest