GeoffM

PROBLEM SOLVED! Thanks to everyone who gave helpful suggestions. My two computers are not networked so 'nobeefstu's' suggestions weren't followed. I then thought it was maybe a registry problem or a virus as suggested. However upon switching the computer with the problem back to the internet connection in another room PTE worked with or without an internet connection. Reconnected back in my study PTE was suddenly working again. GUESS WHAT? I have a dual monitor setup in my study and hadn't reconnected the HDMI cable. Now PTE worked. There must be a problem either with the video card or with the VGA to HDMI convertor used to connect the second (VGA) monitor. Once again thanks for everyone's help but it was not a PTE problem. UPDATE: PTE was working all the time I suspect. However because of the twin monitor setup it was opening on my second monitor which was not switched on. Geoff.

I tried 'Run as administrator' and that just gave the same result showing an error box full of missing files. When I click OK nothing happens except that a PTE icon appears in the task bar. If i click on this icon a box shows the last project I worked on but it won't open. I uninstalled PTE via Control Panel then did a search and found other PTE files which I deleted. I then connected the computer to the internet and installed PTE version 7.5 via a copy on a flash drive. I then downloaded PTE 8 and left defaults as is. When I opened PTE 8 it asked which previous version to use so I typed 7.5. Everything worked fine but it didn't ask for a key no. The same error box as before opened but when OK was ticked the project opened with no files. I then did a new project and that worked fine. Finally I unplugged the internet cable and took the computer back to my study where there is no internet connection. The programme failed to open again ! Very frustrating. Although PTE 7.5 and PTE 8 were both in the 'Program Files (x86)' folder PTE 8 is under WNSoft Pictures to Exe and PTE 7.5 is in a sparate folder called 7.5. I copied 7.5 across to the WNSoft folder but the programme still doesn't work Geoff

Thanks for the suggestion to reinstall. I tried that but it still won't launch. An icon appears on the task bar and a box appears on the desktop showing "error" wioth various missing files. I know the files have been moved since I reorganised my files in Lightroom. I clicked OK but a new project screen does not open. Geoff Muscutt.

I purchased an upgrade to version 8 deluxe in January 2014 and it was working perfectly on 2 desktops. Recently it refused to launch on the computer which is not connected to the internet but works perfectly on the other computer with internet connected. I then disconnected the internet connection and P2E still worked fine. I then connected the computer on which P2E did not launch to the internet and it worked perfectly until I disconnected. Any ideas what the problem might be?