Jack Th0mpson

Upgrade working ! Back to working on my animation.

Thanks Lin, I closed everything down, shut the computer down and unplugged for about 15 mins. Restarted and things seem to be working normally. Still don't understand why unplugging should help when I had previously shut down, left it overnight and rebooted with no effect. However it now seems that I will be able to upgrade.

I thought that a solution might be to upgrade to the latest version 0f PTE - I am running Version 9 but not the very latest edition - however to do this I need to close down PTE but because of the problem I cannot do this nor can the upgrading programme. i use a Mac with Windows (Vmware Fusion). Is there another solution ?

I am the user experiencing the "Frame engine exception" problem. Unfortunately I cannot reproduce the problem as the programme has frozen at one particular slide and won't allow me to move off the slide or to shut down. I was in the Objects and Animation mode with a background slide and then at key points other images would appear at 50% opacity. I have done this before and had no problem.( I am now able to reply myself as you have just solved my signing in problem, thank you)