Mick

Hi Igor, I have completed that again I'm attaching a photo of my screen . I still cannot find that file. My IT is very limited Mick

Hi Igor I thought I di but I will do it again in the meantime attached is a picture of the error message. Mick

Hi Igor, Yes I got the same error message "frame Engine Exception" when I ran the test application. I cannot fine the fontlog.txt file after closing the test application where would I fine it Thanks Mick

Hi davegee, Windows 10 is the operating system. The version is essentials 9.0.10 the programme tells me I have the latest version. It happened on two new projects and yes I have uninstalled and downloaded and again reinstalled. I have being using Pictures to exe for over 10 years and this version 9 is the first one I've had problems with. Thanks, Mick

Hi All, When I click the font button to add text to a blank slide an error message appears 10 times "frame engine exception" then the programme freezes. Help Mick