Carolyn

By some miracle I have arrived at the start button of the video builder but once again it is saying CD burner not supported. As I said I have had verification that the cd burner in the computer is functional so that is not the problem Now that I have gotten this far I really need to know what do about this in order to proceed with the final step in getting my cds burned. Thanks

Thanks for sending the new copy of 7.5. I uninstalled the existing copy and installed the new one. Here's the problem now. As you know I have 5 slide shows that I want to put on a disc. A lone time ago I was able to get them all on the bar in the video builder and they took up about 60% of the space available. Now the five shows are visible on the video builder but they all seem to be blank and with I add them to the bar below the populate but don't indicate that they are taking any space so they probably are indeed empty. I have tried saving the slide show in every possible way that I can see that is available and nothing changes. Worse than that is if I open the video builder and go to close it I always get the message that it isn't responding. I am now at my wits end and don't know where to go from here. We have run a cleaning program on the computer to eliminate everything that isn't needed, We have verified that the disc burner is operating without any problem. The computer repair people have thrown up their hands and say that it must be something in the program or something that I am doing wrong. I do hope that you can address this issue and tell me what to do. Thanks Carolyn

I have my license number but I am not sure about a serial number

Thanks for your response. Now I have a huge problem. If I open the publish tab on any of my slide shows the whole computer freezes up. Every file that is open is locked and can not be closed. I have waited as long as over night to no avail. I think the Pictures to Exe 7.5 has been corrupted somehow which explains why things that worked in the past have not been working this time and the situation continued to deteriorate to this point. Can you send me a replacement 7.5 software program. Should I then delete the old program? Will this harm any of the 50 slideshows that I have already successfully created? I see no other possible solution. Thanks for your help. Carolyn

I can't drag them and when I choose the files They don't move over. Should the slide shows be PTE or ExE files. When I click on choose files it says I can only upload 3.13 mb. Well all of my 5 slide shows are only 3.13GB

I tried a new disc and ran into the exact same problem. I am in Video Builder. I am sorry that I don't know how to send you a screenshot. I wonder if I should by 8delux program and would I be able to us the slide shows that I created om 7.5 with the 8 version. How should I do that in case that is what you recommend. I have never had this problem before so I wonder if something in 7.5 became corrupted

Hi all, I have a very frustrating problem. I have spent 100 hours creating a slide show of our trip to Iceland. It is a collection of 5 individual slide shows that I wish to publish on a disc that can be show on televisions. I have developed this in Pictures to EXE 7.5. I have done a number of them in the past but this time it simply will not work. I have taken each of the three shows and turned them into "Executable file for PC". Then I am at the next screen and all 5 shows appear in the bar at the bottom. I click the next button and I have to select one of the templates to begin the show. None of the templates show 5 possibilities. I have tried all of them and when I click on the arrows to move to the second or fifth slide show NOTHING Happens. It will not move forward. If I try to simply move ahead It ends up asking me to fill out a form. I have no idea what to put in the boxes but I have tried everything and every combination of usage. Then when I click start it says "CD burning not supported". I really don't know where to go from here. I don't want to do anything that threatens the five shows that I have finished. I wonder if my 7.5 version of the program has deteriorated. I would purchase a newer version but don't know if it will be able to handle shows that were developed in the older version. I hope that someone can point me in the right direction soon. I have promised the other people from the trip that I will have discs available for them. Please help. Thanks. Carolyn