jmdanz

Sorry for the delayed reply Igor -- yes, can mark this as solved. Thanks.

Thanks Igor, esp. on my question about the non-Pro version of PTE AV Studio 10. Regarding the lengthy time taken to generate a .MP4 executable, I soon realized what the problem was in my case -- since my slideshow was set up to be driven manually by mouse-clicks, I'd left the duration of each slide at 30 minutes, which for 30 slides would mean a 15-hour show. Oops! Knocking it down to just a few seconds enabled the .MP4 file to be generated in less than 3 minutes, as expected given 1 minute of show = 1 minute of rendering. Thanks for all your help!

Thanks Lin, I misinterpreted what he said - didn't get that PTE 10 doesn't yet produce Mac executables, and didn't understand the reference to 9.0.22. Should have read what he wrote more than once. So I'm still wondering if I can use a license key for PTE AV Studio 10 non-Pro to get 9.0.22. There's a big price difference and I don't need any of the additional features of Pro.

Thanks Igor, My slideshows require manually stepping through the slides with mouseclicks. Does the .MP4 output format allow for that? I'm currently generating a .MP4 version of my slideshow, but even though it only contains 30 slides (and no audio) it appears it will take more than 12 hours to create the file. And does the non-Pro version of PTE AV Studio 10 produce Mac-executables with the digital signature? On your "upgrade" page, upgrading from Essentials to the non-Pro version of PTE AV Studio 10 isn't listed; is that not an option? I don't really need any of the features of the Pro version unless the non-Pro version doesn't produce a Mac executable that contains the signature. thx, Mike

Thanks Lin; I imagine if my users did what that article suggests that it would work fine for them. But I'm really hoping the Wnsoft / PTE developers acquire and embed a registered Apple developer ID in executables published for a Mac, otherwise there's not too much point in giving us Mac capability. Unless I'm missing something that I need to do. thx

Igor, Again, my version already is 8.0.23. And it's not that it simply fails to run like a black screen, it complains about the developer ID being untrusted. I assume the developer ID is something that comes from you in the software. Mike

Thanks Igor. But the link you provided leads to "There is known problem with macOS Sierra 10.12.2+ and slideshows created in PicturesToExe 6.0 - 8.0.21. Slideshows do not start and only black screen appears." My version is already 8.0.23. This is newer than the range of versions where repair is recommended. And the symptom reported by the users is not a blank screen. They get a specific message having to do with the ID of the developer being untrusted or invalid. I don't yet know what versions of Mac OS my users have. Mike

PTE Essentials 8.0.23 - When I publish a slideshow for use on a Mac, it won't run. The message is something along the lines of the developer ID being unknown. I've had two out of two Mac users tell me this. What do I need to do? thx Mike