Jim1949

Many thanks Igor for the quick and encouraging reply. I did check my SPAM folder and don't see any misplaced replies to my service requests. It's so kind of you to make version 8.0 available to me; Bless You. Thanks again, Jim

I have requested help from Technical Support 5 different times (over the past 2 months) and NEVER gotten a reply. Does Wnsoft still have a Tech Support department?? Why don't they answer support requests?? Call my antiquated but P2E 6.5 deluxe has served my purposes for MANY years. I evidently need an upgrade to be able to include video clips in my shows. In another section of this forum, I was told that I could upgrade to version 7.5 deluxe for free (which would allow me to include videos). I did install version 7.5 deluxe and activated it with my old P2E key (got a confirmation message that activation was successful). I was able to BUILD and SAVE a show BUT, when I tried to PUBLISH it, I got an error message that the "key" had expired. How do I get a new VideoBuilder Key??

Bless you Jill for this suggestion. I didn't know it was a free upgrade. I'll do it now! Many thanks, Jim

I was afraid of that. I guess it's just not possible in 6.5 deluxe. Bummer !!!

Thanks for such a quick response. I put all the media (photos and video clips) into one folder. When I imported the folder into P2E, only the JPGs imported. The MP4s are not visible. The folder view in P2E doesn't show any MP4s.

I rarely make slide shows and version 6.5 deluxe has met my needs up to now. However, I'm not seeing any way to add a video clip (MP4) to my current project. Am I overlooking something?? Thanks in advance for any advice you have, JIm