Jon B

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Jon B [SOLVED]

Jon B replied to Jon B's topic in Troubleshooting

Thanks Jill, all sorted now. Very likely operator error!
- March 1, 2023
- 7 replies
- - 1
Jon B [SOLVED]

Jon B replied to Jon B's topic in Troubleshooting
- March 1, 2023
- 7 replies
Jon B [SOLVED]

Jon B replied to Jon B's topic in Troubleshooting

Many thanks for the reply. Nothing in my spam folder and I am trying to upgrade using the link on WnSoft site.
- February 28, 2023
- 7 replies
Jon B joined the community February 28, 2023
Jon B [SOLVED]

Jon B posted a topic in Troubleshooting

Tried to contact support today with no reply (twice). Cannot upgrade from PTE Studio 10 Pro to Studio 11 Pro. Each time I try to install it says that my Pro 10 licence is invalid or damaged. WnSoft sent my licence today and I cut and pasted this into the required box, still no joy. Very frustrating.
- February 28, 2023
- 7 replies