Bas

And the even better news is that the latest version is now installed and running! Thanks everybody Barry

Good news everybody! As I noted to Peter, I would do a driver update check - and was pleased to note that everything was OK there - but on the other hand it did not resolve my problem. However I then did a check that I have supposedly done several times before to ensure that I was not running more than one firewall. I discovered a (free!) programme I installed some time ago called Threatfire. I didn't know what it was - but discovered it is a firewall supplied by PC Tools. When I tried to uninstall it I was unable to do so as something was missing. Eventually got onto PC Tools site and was able to download an uninstaller. Hey Presto - the PTE disc now plays without any problems! Next step is to see if I am now able to install later versions of PTE on my present computer. As somebody commented, it is the simplest of things that can cause the biggest headaches. I still don't understand why it allowed most exe files to run while putting a block on one generated in PTE v6 - but I'm not going to bother trying to find out. Many thanks for your suggestions - maybe I can now think about a holiday to take some pictures for a new slide show instead of getting a new computer! Barry

According to Windows Security Centre, Firewall, Auto update, Malware protection are all on and other security settings OK. No difference when Anti virus is off. I have not done a driver check recently - but will do so. Just a point though regarding only running one firewall. At one stage, I did install Avast - but then removed it. I wonder if it is possible that some part of that did not uninstall properly and is affecting things? I don't know enough about computers to know if that is a possibility or indeed how to remove something thathad been left behind. Thanks for your help - I'll keep trying. Regards Barry

I know that she has sent a least half a dozen copies of her disc to other recipients - and nobody else has had a problem. That seems to indicate that the issue is at my end. Point 2, no it isn't manually controled. 3 - as a fellow Yorkshireman you will no doubt appreciate that I will not be splashing out on anew computer if I can possibly find a solution to my current problem. Barry

Thanks Peter. Yes I am using Vista. Copied and pasted to hard drive as suggested. Result (having then used the icon that DOES appear on screen to open the file) - Screen goes black then nothing. When I can eventually get out of that screen and start task manager I am advised that the programme is not responding (and I already know that!) I have never heard of the problem either -but it is happening. MAybe a new computer is the best answer!

The new problem is that I cannot open this slideshow EXE file that was created using v6. I have had no problem with other EXE files.

I have used PTE for a long time, updating with no problems as far as version 5.5. Since then I have been unable to get ANY update to work. I am essentially happy to use my working 5.5 as it does everything I wish to do, so it has not concerned me too much. However, I was recently sent a disc created on PTE 6 by a friend - and my computer simply hangs up when I try to view it. As the disc works perfectly well on my ancient standby computer the disc is not the problem. Following an initial query to winsoft, I re installed my 5.5 and tried the updates again - but to no avail. Any suggestions.

Brian, As I am experiencing AVG identified virus problems with pte files following a recent update, I followed your links as above. Unfortunately there does not appear to be a Vista version of the suggested program - and I feel I have enough problems without creating new ones by experimenting! Barry