jdearman

I gave up on NERO 2015 and and downloaded new DVD clone software. Problem solved11 Jim

Hey Yacht, I guess I should have made that clearer in my initial post. I burned a disc with PTE, which works fine. My specific problem is related to my not being able to make a copy of the PTE disc using NERO 2015 software. All attempts to make a copy of the good PTE disc with NERO 2015 produce a disc that will not play thru the same DVD player Jim

This post does not concern PTE specifically and if I am out of order,please disregard and accept my apology for wasting your time. It is, however, related to my being unable to burn a copy of a slide show created with PTE. I recently created a show of a river boat trip that my wife and I took. PTE worked correctly as it always does as I was able to burn a disc, which plays, as expect, in my DVD player to my TV. However, when I burned a copy of the PTE created disc ,using NERO 2015, my DVD player will not recognize and play the disc. My question, has anyone had this same basic problem? What I do know is that a PTE created disc copied with NERO 2015 will not "talk to my TV" through my present DVD player. I suspect a format problem, either with the new version of Nero 2015 and PTE or maybe my DVD player needs a software update to be compatable with NERO 2015.. Before I go out and purchase a newer DVD player or purchase new disc copy software, I am hoping one of you more experienced folks might have some ideas that would help me. Jim Dearman

Upgrade to v 8 complete. Problem appears solved. One DVD burned successfully so far. Thanks everyone..... Jim

To Mickp,Dave,Lin and Yacthsman, I was able to make a show using Dave's suggestion for an ISO. Thanks all for you suggestions and advice. I am going to upgrade from v 7.5.10 to v 8 as mickp suggested as soon as I can find where to upgrade my version Jim

I have used PTE for years, however, not in the last year. I am running version 7.5.10. I made a show about 15 months ago and everything worked great as usual. I have just finished putting togethere a show yesterday and it checked out OK on my computer, however, when I attempted to burn a DVD, I got the following error message: "An error has occurred while burning a DVD. To fix this error, please try to burn another disc and decrease the burning speed. Please use only high quality DVD media. If this error occurs again, you can create an ISO image and burn the image using another software program." I do not know what this means, however, I suspect it might have something to do with outdated Video Burner software??? I have a short fuse to complete the show I am working on and I am willing to upgrade or purchase any upgrade software necessary to get this accomplished. I would appreciate any assistance anyone might provide to me. Thanks, Jim Dearman jedearman1@gmail.com

I replied with this post under the original subject, however, I wanted to make sure all that responded to my post saw this reply and know how appreciative I am for their support. Below is a copy of my post. Thanks again to all Jim Jim, Let's not get sidetracked with the Windows Media Player "problem". I, too, have found that WMP cannot play HD video when other players can. It's probably a problem associated with codecs. We'll park this one. Now, you say that at one point it looked like you had got past your problem and could have burned a DVD. Think back carefully, at what point in the testing did that happen? What had you just done prior to that erroneous click? What did you then go on and try after giving up on the possible DVD burn? I feel that the apparent willingness of PTE to move past the point where it had previously stalled is highly significant. If we can get a better understanding of this we may be able to identify a workaround. And if this is a bug, we be able to point Igor and the team at the part of the code wherein lies the fault. Also, and as an aside, I am going to try and change the title of this topic, to remove the reference to myself. I don't want other forum members put off replying because they think this is a personal discussion between the two of us. regards, Peter Peter, Bottom line to start with---I made it work!! and I know how. As I implied before, this was most likely a problem on my part. What tipped me off was an warning message that I started to get that my CPU was at 100%. I opened device manager and could see that the only thing major running was PTE. I had a lot of past shows saved to the C drive and on the advice of one of the members, I moved some saved files to another drive( external HD). The ones that I did not move, I deleted. Now the C drive was completely cleared of any old PTE files. I then went to the recycle bin and restored one file, opened it in PTE and it worked as it should all the way thru the burning. I tried this several times with different files and it worked each time. I feel that the problem is solved and it was caused by my having too much saved in the C drive. I want to thank you and all the others that came to my aid. I sincerely appreciate your efforts. That having been said, I now have a video problem. From what I have read in other post, others have had the same problem. My videos are slow and jerky. I need to do my homework and post again when I have my act together. Thanks again everybody, Jim

Peter, Bottom line to start with---I made it work!! and I know how. As I implied before, this was most likely a problem on my part. What tipped me off was an warning message that I started to get that my CPU was at 100%. I opened device manager and could see that the only thing major running was PTE. I had a lot of past shows saved to the C drive and on the advice of one of the members, I moved some saved files to another drive( external HD). The ones that I did not move, I deleted. Now the C drive was completely cleared of any old PTE files. I then went to the recycle bin and restored one file, opened it in PTE and it worked as it should all the way thru the burning. I tried this several times with different files and it worked each time. I feel that the problem is solved and it was caused by my having too much saved in the C drive. I want to thank you and all the others that came to my aid. I sincerely appreciate your efforts. That having been said, I now have a video problem. From what I have read in other post, others have had the same problem. My videos are slow and jerky. I need to do my homework and post again when I have my act together. Thanks again everybody, Jim

Dave, After I click NEXT the first time, VB freezes. Thats all she wrote!! I can sit here till the cows come home! and nothing will happen. C:\Users\Jim\AppData\Local\Temp\ Temp folder location Thanks, Jim

Dave, Thanks for the reply. I get one try at clicking the next button. Video Builder freezes at that point. If I click twice or more , Video Builder goes into a non-responding mode. Jim

Peter, Thanks for the reply. Yes, I can publish a short HD Video, which I can open with Quick Time, but not Windows Media Player even when I select media player as default. Yes, I can publish a short video to Facebook I have checked out my burner and I can burn photos, etc to it which proves that it works, however I could not create a custom AVI. During this testing, I accidentally clicked on publish a DVD-Video. Out of curiosity I went ahead and clicked on the "Next" button and the function worked. Had I continued, I could have made a DVD. I was not able to duplicate this after numerous tries. Hope all this helps. Jim

I had thought of that. I guess I should have been more specific on my item number 10 above. { 10. I have tried to publish numerous shows, with or without a movie clip} Some of the shows contained as little as 5 slides. Small on purpose to check out this very thing.. Video builder still would not work. Thanks for your input Jim

Jim, It does. And your licence will then remain good for whatever version(s) of PTE you have installed on the day that it expires. Only when you install a new version of PTE, after the expiry date, will you need to consider an upgrade. It also implies that you bought this present licence round about May 2010 or just before then. Does that ring any bells with you? Bottom line - PTE Licence validity is not your problem. So, what is? regards, Peter Peter, I am not sure what my problem is, however, intuitively I feel it is most likely caused my me since PTE has always worked well before. 1. First, I am going to try to be thorough as I can in describing it. 2. My OS is Windows 7, professional version 3. I have been using PTE V 6.5 and had made a number of slideshows in that version, burned them to DVD for showing on the TV. All aspects of V 6.5 worked flawlessly. 4. I had been looking forward to V 7.0, especially for the ability to use movie clips ; so when V 7.0 became available, I downloaded it. 5. In V 7.0, I opened a slideshow, made with V6.5, and added several movie clips. Saved the file in V 7.0 and attempted to burn it to a DVD. The show is 35:29 long with 208 slides, four of which are movie clips. Size of show file is 1.79GB. 6. After opening V 7.0 and selecting the show that I want to burn on to a DVD, I: A. Click on the "Publish" tab and select "DVD-Video Disc" B. The Video Builder screens comes on and the show that I selected is shown in the lower section . 7. Under "Project Options" I selected A. TV System NTSC B. Menu aspect ratio 16.9 C. TV screen aspect ratio 16.9 D. Video Auto E. Bitrate was 7000 kbps 8. After this I click "Next" in the lower right corner. 9. It is at this point that the software freezes 10. I have tried to publish numerous shows, with or without a movie clip. 11. I am unable to use video builder in V 7.0 12. I have tried with anti-virus on and off. It makes no difference. I will keep trying. The problem has to be staring me straight in the face. I just have not seen it yet. I would appreciate any and all comments that you might have even up to uninstalling and reinstalling the software. Thanks Jim

From the help menu: Under Deluxe V 7.0 I have free upgrades till May 2012. Does this mean that my video builder is good till May 2012?? If not, How do I determine if my video builder license has expired. Reason I ask. I need to determine that before I go into a detail discussion as to why my video builder function will not work on V 7.0. Appreciate any and all help. Thanks, Jim