davidsutton

SOLVED You have to upload the Mac version as a zip, otherwise anyone who downloads it only gets part of the file. No wonder it wouldn't play.

Hello DG. Yes, it's an "Executable File for MAC". The Mac user I sent it to couldn't get it to run. How is it done?

This may be a silly question but how do you get a PicturesToExe slideshow to run on a Mac? I sent a slideshow to a photographer friend in the US and he couldn't work it out. We've borrowed a Mac here and can't work it out either, but then we only know PCs. We've checked the system requirements page. David

A curious business model! I now have three separate licence keys. Apparently the WnSoft Order Server wants me to start a collection. Anyway, the software is working very well indeed. David

Just received the license key and it activated fine and am good to go now. Splendid. Thanks to all who responded. David

Thanks for your replies folks. Yes, checking the junk folder was the first thing I did. This software comes highly recommended, but that is of no use if one has sit waiting with the files prepared but no keys. Well, there are still fourteen days to go before I need to screen the first slideshow, another few days won't kill me.

I purchased PicturesToExec deluxe on November 22nd, order number 38GNBE9-7VLP9. Most companies send out registration keys with the sales receipt, but I'm still waiting. Yesterday I sent a query to orders at wnsoft dot com as per the instructions on the RegNow receipt. Still waiting for a reply. So I've got software I can't use. How long should I wait before asking for a refund?