feliopy Posted September 30, 2003 Report Share Posted September 30, 2003 I have just paid for the full registration, and was e-mailed an 8kb file. After following the instructions the error i get is "invalid or damaged key.What gives? Quote Link to comment Share on other sites More sharing options...
allen Posted September 30, 2003 Report Share Posted September 30, 2003 I also have gotton a registration file and got the same invalid or corrupt file box on the 28th at 1150 pmand so far have not recieved a response from no customer serviceupdate:: new key recieved 9/30/03update#2 installed the program and setup my first show and i will say it is excellentI am impressed with its capability Inna did send a new key this morningit was in a zip file. unziped it became a .exe and running the program and using this exe file when asked it gave me a registered sign. reopened PTE and It is workin great Quote Link to comment Share on other sites More sharing options...
FRANCOISVDM Posted September 30, 2003 Report Share Posted September 30, 2003 Same on my side - invalid key file. I emailed their support line yesterday - no reply so far! Quote Link to comment Share on other sites More sharing options...
Ken Cox Posted September 30, 2003 Report Share Posted September 30, 2003 welcome to the forumthe problem of no key coming with your acceptance occurs quite frequently when you have your mail or antivirus program set up improperly to accept reg files.support will get back to you and as mentioned in another thread it must be a certain size.http://www.picturestoexe.com/forums//index...t=ST&f=2&t=1092if you use the search function of the whole forum you will see that this subject has been addressed many times.patience is a virtueken Quote Link to comment Share on other sites More sharing options...
FRANCOISVDM Posted September 30, 2003 Report Share Posted September 30, 2003 Well, since this is happening more and more maybe PTE must start to think about another method to distribute key files - maybe a secure web site with download options?And no, with the instant world we live in I do not think patience is a virtue, it is a pain! Quote Link to comment Share on other sites More sharing options...
FRANCOISVDM Posted October 1, 2003 Report Share Posted October 1, 2003 ok, I'n sorted out. I received a key file today! Thanks Quote Link to comment Share on other sites More sharing options...
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