JEB Posted September 14, 2010 Report Share Posted September 14, 2010 Hi,I am having a problem on my PC that I can't get to the bottom of and hope that somebody may be able to cast some light on for me.I am running W7 64 bit Home Premium, Intel® Core i5 CPU with 4 GB RAM.I use AVG (full) and 10Bit Security.Increasingly regularly when close down my PC I find that it gives me a warning that an application is running and needs to be closed. Task Manager does not show any program running. I either have to accept the “forced close down” procedure or on occasions even switch off at the main switch.On switching on again it goes through the repair process and even returning to an earlier state. It has even that has been known to “hang” during this process.I suspected Elements 8 could not be finishing its closing routine so reinstalled that with no improvement.Any suggestions would be welcomed. I relise there may be some other specialist forums but in the past they seemed rather technical and difficult to follow.RegardsJohn Quote Link to comment Share on other sites More sharing options...
Ken Cox Posted September 14, 2010 Report Share Posted September 14, 2010 JEBtry shutting down all that you were working on and let system sit for 15-30 mins then try shutting downanother thing to monitor what is running ishttp://technet.microsoft.com/en-ca/sysinternals/default.aspxPROCESS EXPLORERhttp://technet.microsoft.com/en-ca/sysinternals/bb896653.aspxRUN IT - and observe the readingsWHEN YOU HAVE S/D THE THINGS THAT WERE RUNNING RUN PROCESS EXPLORER AND SEE WHAT IS RUNNINGif something obvious is drwaing a lot of cpu then post the question on google as to why it is acting upmaybe run some screenshots before and after -- print them out and compareken Quote Link to comment Share on other sites More sharing options...
Guest Yachtsman1 Posted September 14, 2010 Report Share Posted September 14, 2010 Hi jebI had a similar problem with my W7 Professional 64bit machine, 8gb, where I was having to force a shut down. I thought it was due to MS Office 95 I had installed. However eventually it went away, so maybe it self repaired itself. I always close everything down before shutting down the machine using "Shut Down" & I only run AVG when I want it.Regards EricYachtsman1 Quote Link to comment Share on other sites More sharing options...
JEB Posted September 14, 2010 Author Report Share Posted September 14, 2010 Ken,Thanks for that but after watching the associated video it looks too techie for me!Eric,I hope your right. It opened first time this time so here's hoping!John Quote Link to comment Share on other sites More sharing options...
fh1805 Posted September 14, 2010 Report Share Posted September 14, 2010 John,Although I have no experience of Windows 7, I offer you this general observation, for what it may be worth, based on my experiences with Vista. When Vista uses the word "application" in a warning it can mean an application program (i.e. something which can be seen running in the Applications tab of Windows Task Manager) or it can actually mean an application's process (which can be seen running only in the Processes tab of WTM). Furthermore, sometimes these processes are not running under my logged in userid; they are running under the "System" userid. To see them I have to do a "Show processes from all users" in WTM.regards,Peter Quote Link to comment Share on other sites More sharing options...
Conflow Posted September 14, 2010 Report Share Posted September 14, 2010 John,You do not say whether you are running Win.7 in 64.Bit/Mode or 32.Bit/Compatible Mode ~ the reason I ask that is as follows:-If you are running in 64.Bit/Mode and you have already imported some 32.Bit Programs ~ Windows.7 will attempt to 'run' one ormore of these for you. The problem being that some 32.Bit Programs try to 'auto-start' at Boot-up ~ they may succeed in doingthat but Win.7 will have a real problem in trying to close them down.You need a (Freeware) Program called "Advanced System-Care 3.7" from ~ www.iobit.com ~ follow the Link below:-http://www.iobit.com/advancedwindowscareper.htmlAnd below is a 'Screenshot' of the Program and what it does and how to use it...Brian (Conflow). Quote Link to comment Share on other sites More sharing options...
JEB Posted September 14, 2010 Author Report Share Posted September 14, 2010 Peter, Brian,Thank you both very much. It's getting a bit late tonight to take this further but I will do tomorrow afternoon. I am fairly certain I am not running in 32bit/compatible mode as I assume I would have had to immplement that in some way and certainly am not aware of having done so. I must have some programs that fall into that catagory. In fact is PTE not 32bit?Will post later tomorrow.Regards and thaks to all.John Quote Link to comment Share on other sites More sharing options...
Ken Cox Posted September 14, 2010 Report Share Posted September 14, 2010 Johnfound a windows 7 forum for you and your guru, that has some things to tryhttp://www.sevenforums.com/general-discussion/18369-win-7-shutdown-problems.htmlken Quote Link to comment Share on other sites More sharing options...
Ken Cox Posted September 14, 2010 Report Share Posted September 14, 2010 also the big forum athttp://www.windowsbbs.com/windows-7/you will likely have to register to registerken Quote Link to comment Share on other sites More sharing options...
Ken Cox Posted September 15, 2010 Report Share Posted September 15, 2010 JOHNhad another thought - when i shut down my outlook mail suite - it does not really s/d for 10 - 15 mins - it is still resident in the system - other programs maybe do the same thing - i tried a search for a table showing residence time but had no luck.this is why i said to shut down the various programs and let system stabilizeand the win 7 forum guys say the same thing - as well as shutting off the programs in the systrayanother site that has a wealth of info ishttp://www.blackviper.com/he has guides to fix a lot of the problemsBrian may be able to shed some light on "residence time"ken Quote Link to comment Share on other sites More sharing options...
JEB Posted September 15, 2010 Author Report Share Posted September 15, 2010 Hi Folks,I promised you an update.Firstly, for the moment it looks that things are sorted.Brian, I tried, with some trepidation, your suggestion without success. I have attached a screen print of the items that open. I unticked several of them but I understand that there could be some items that should NOT be disabled. Is this true and if so I would appreciate it you could indicate which.Ken, I followed your first post to Registry Booster which after a couple of failures to run indicated many errors which in order to remove you have to purchase the product. Caught between a rock and a hard place I relented and for the moment am a happy bunny (my pessimistic streak is showing).Thank you all for your support.John Quote Link to comment Share on other sites More sharing options...
Ken Cox Posted September 15, 2010 Report Share Posted September 15, 2010 JOHNi did not send you a link for a registry booster -- i sent a link for http://technet.microsoft.com/en-ca/sysinternals/bb896653.aspxfree process explorer -- sysinternals -- these programs are free from microsofthttp://technet.microsoft.com/en-us/sysinternals/default.aspxken Quote Link to comment Share on other sites More sharing options...
JEB Posted September 15, 2010 Author Report Share Posted September 15, 2010 Ken,I would hate to think that I was being critical or complaining in any way. I am only too delighted to get my problem resolved. Your link in post No 8 leads ultimately to Registry Booster the product that has cured my problem.Best regards and thanks,John Quote Link to comment Share on other sites More sharing options...
Ken Cox Posted September 15, 2010 Report Share Posted September 15, 2010 http://www.liutilities.com/products/campaigns/affiliate/cb/offer/sevenforums/rb/JOHN as long as you are happy, i guess that is what counts ken Quote Link to comment Share on other sites More sharing options...
Conflow Posted September 16, 2010 Report Share Posted September 16, 2010 John,I just read your return Post and replies to Ken and in reply as follows:-1)"Advanced Win Care" creates 'backups' of everything you do and is one of the safest Computer-Maintainance Programsout there and it goes far beyond 'Registry-Booster' in all maintainance utilities which I had intended for you to to use as it can run in the 32.Bit and 64.Bit environments ~ and its Free !!2)Your Screen-Shot shows a number of 32.Bit Programs which you are trying to run on a 64.Bit Windows-7 Computer.These are the root-causes of your problem(s) because by your own admission you do not appear to have "set-up" the PCinto "32.Bit Compatibility Mode". 3)When you ran 'Registry-Booster' it recognised a 64.Bit PC and then (temporarily) altered your settings so it could do its Scans and then produce an 'Error-Found Report'. Thats quite normal with such Programs but its actions are then reversed thus leaving the PC the way it found it. This is not a permanent solution until you "buy" the Program and even then it will have to perform these actions again and again.4)All "Windows.7 Operating Systems" have a user-settable 32.Bit Compatibility-Mode and I recommend that you do thisbefore you get involved with Registry-Altering Software ~and by the way ~ Advanced Win-Care does not alter your Registry,it simply removes: Empty-pointer keys, Obselete-keys, Mrdu-keys, Corrects-Error keys, Leftovers-keys and general debriswhich often fools Op-Systems into doing things they shouldn't do including 'Shut-down failure'. 5)Here below are the Instructions to get Windows-7 into 32.Bit Compatibility-Mode ~ applies to Win-7 Home-Premium.(Win.7 Professional and Win.7 Ultimate can be run in Program-Emulation Mode or as above)Hope this helps...Brian (Conflow)Win-7 Compatibility Mode.pdf Quote Link to comment Share on other sites More sharing options...
JEB Posted September 16, 2010 Author Report Share Posted September 16, 2010 Brian,Just this moment seen your post. Later today I will follow your instructions but just wanted to thank you for your time in explaining the situation, it is very much appreciated.Thank you again.John Quote Link to comment Share on other sites More sharing options...
Ken Cox Posted September 16, 2010 Report Share Posted September 16, 2010 JohnI thought you paid for the registry booster program and it then fixed your problem and system shuts down normal now -- yes?ken Quote Link to comment Share on other sites More sharing options...
JEB Posted September 16, 2010 Author Report Share Posted September 16, 2010 Ken,Yes that's true when I posted, but it's behaving very erratically now so am about to follow Brian's suggestions.John Quote Link to comment Share on other sites More sharing options...
JEB Posted September 16, 2010 Author Report Share Posted September 16, 2010 Ken,Yes that's true when I posted, but it's behaving very erratically now so am about to follow Brian's suggestions.John Quote Link to comment Share on other sites More sharing options...
JEB Posted September 16, 2010 Author Report Share Posted September 16, 2010 Ken,Yes that's true when I posted, but it's behaving very erratically now so am about to follow Brian's suggestions.John Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.