Empty slides on Windows

[HAL2001]

Why is it that everytime I make a project in PTE AV Studio for Windows (version 11) I end up with some empty slides? I tried the beta Mac version 12 for the first time this weekend and on the first try my project has no empty slides. I made the same project in Windows again and sure enough: empty slides. Very happy with the Mac-version. (Oh, and I made the Windows-project on a windows computer.)

[Igor]

1 hour ago, HAL2001 said:

Why is it that everytime I make a project in PTE AV Studio for Windows (version 11) I end up with some empty slides? I tried the beta Mac version 12 for the first time this weekend and on the first try my project has no empty slides. I made the same project in Windows again and sure enough: empty slides. Very happy with the Mac-version. (Oh, and I made the Windows-project on a windows computer.)

Hello,
As far as I understand, the problem is occurring with PTE AV Studio 11 on Windows. Please answer:

1. What exact version is installed? 11.0.21 or older. Check in the About window (Main menu > Help menu).

2. Did you recently start using PTE AV Studio and the problem occurred immediately? Or have you been using the program for a long time and it worked correctly before?

3. What files did you add to the Slide List in your project: JPEG, PNG, TIFF, or video files?

4. Check how the slides are displayed in the Sample Project (open it via the main menu > Help > Open Sample Project).

5. Describe your computer configuration:
- Windows version.
- Graphics card (NVIDIA, AMD, or Intel), preferably the exact name. This is important.

6. Try the newest V12 Beta on Windows to compare with V11:
https://www.pteavstudio.com/forums/topic/52130-pte-av-studio-12-beta-10/