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Everything posted by Igor

  1. Tom, Thanks for testing and confirmation! There was a change in a behaviour of Windows 10. We had to add a fix for this situation. I don't know if Microsoft will fix it in the final version or not, but we'll release official update 10.0.13 next week. Do you observe this problem with other projects, not Sample Project? I can't reproduce it with Windows 10 May 2020 Update. Will check on Insider Preview version on Monday.
  2. Tom, Try a new test version: https://files.wnsoft.com/test/pteavstudio-setup.exe
  3. Denis, Try a new test version: https://files.wnsoft.com/test/pteavstudio-setup.exe
  4. Bart, You can rotate a video clip manually in the Objects and animation editor. And then encode new video with requires parameters. Just set the same frame rate as original video.
  5. You're welcome! Use another email address (Gmail for example) in case of our missing replies. I remember that we had a similar issues with Yahoo mail server.
  6. Hello James, I apologize for this problem. Did you check a spam folder in your mail app? Did you use the same email address: ji.....s@yahoo.com as on this forum? I couldn't find your tickets. VideoBuilder in PicturesToExe 7.5 requires a newer license (not from version 6.5). All other features will continue to work in version 7.5 with your old license. I've sent you a personal message with a small gift - a new license key which works with version 8.0 and VideoBuilder. P.S. Please consider an upgrade to version 10.0 in future - it's a really good product with many improvement
  7. Hi, Today we updated the forum software (Invision Power Board) to the latest version 4.5. Please let me know, if something works wrong.
  8. Hi Andrew, I sent you an invitation throught the forum. Please accept it and then open this link: https://www.pteavstudio.com/forums/forum/84-topics/ It's will be especially interesting to see results of testing on Mac Pro.
  9. Hi, Accept an invitation and then open this link: https://www.pteavstudio.com/forums/forum/84-topics/
  10. Hi, We recommend to install VideoBuilder from PTE AV Studio. It takes several seconds. If you wish to backup VideoBuilder program manually, you can find it here: C:\Users\YourName\AppData\Local\PicturesToExe\Versions\10.0\VideoBuilder\ 2. Also you need to modify this file according folder where installed PTE AV Studio: C:\Users\YourName\AppData\Local\PicturesToExe\Versions\10.0\VideoBuilder\Config.ini PathToPTE=C:\Program Files\WnSoft\PTE AV Studio 10.0\Main\PTEAVStudio.exe
  11. https://www.pteavstudio.com/forums/topic/23615-beta-testing-of-mac-version-of-pte-av-studio/?do=findComment&comment=150514
  12. Steve, I'm glad that 4K video plays fine now on your TV. Regarding "Hardware acceleration" option. Try to encode video in Custom preset and change "Mode" from "Quality: 100%" to "Bitrate: 14000" or 20000.
  13. Did you try to play DVD-Video disc on another computer or on TV, or in another video player, not VLC? Try to create and burn a DVD-Video disc in another software to compare results with PTE. Also when you burn DVD-Video in PTE, it's possible to create single MPEG2 video files (see the last page with output settings in VideoBuilder). Try to play created MPEG2 video files in a video player.
  14. Hi, You can send me a personal message through this forum. Regrettably we don't provide phone support. I'll try to reply quickly. Try to create 2 videos: with "Hardware acceleration" option, and without this option. Both in 4K, High quality, 60p.
  15. Steve, According results, I asume that 4K video created without "Hardware acceleration" option plays fine on your 4K TV. Right?
  16. Hi Steve, A trial version of PTE AV Studio includes all features of the full version. Normally 4K videos created in PTE AV Studio should play on 4K TVs. Did you use "Hardware acceleration" option in parameters of video output? If yes, try to untick it. Or enable this option (it will require a modern desktop computer with NVIDIA Geforce graphics 1050 or higher). Can you check exact version number in the About window? See the main menu > Help > About. The latest version 10.0.12. Also let me know a model name of your TV.
  17. Denis, Thanks, we'll fix it later.
  18. Mike, Zoom performs screen recording in real time. Zoom doesn't send an original MP4 video or EXE show. So practically there is no difference if you use an EXE show or MP4 video, or any bitrate parameters. Just use a relatively modern computer and fast Internet connection. However I noticed that smoothness of show of video (or EXE show) can vary - from smooth to very jerky. Although I have a stable 100 mbit Internet connection using a cable (not Wi-Fi). It seems that visual quality for sending of a video greatly depends on Zoom servers - how busy there are.
  19. Hi Wanderlust, I received your personal message and replied you. So I mark this topic as solved.
  20. Hi All, I've sent invitations to all members who wanted to participate in earlier Beta testing of Mac version. Please approve our invitation. And then open the following link to see all information about Beta version: https://www.pteavstudio.com/forums/forum/84-topics/
  21. Hi Ron, I apologize for this problem. Did you try to reach us via Contact Us form? I didn't find your ticket associated with your email address. I sent you a personal message and email with your license key.
  22. Hello, You can send me a personal message through this forum. I couldn't find your ticket in our support system. Did you use the same email address as you used for your forum profile? When you send a request via Contact Us form, it necessary to reply anti-spam question. Simple type "PTE" in that text field (without double quotas).
  23. First Beta version of PTE AV Studio 10 Pro for Mac is available. I've sent an invitation to all members who requested Mac version in this topic. You need to accept this invitation. Then open a special link on the forum: https://www.pteavstudio.com/forums/forum/84-topics/ (This link is visible only for Beta testers of Mac version)
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