Jump to content
WnSoft Forums

Igor

Admin
  • Posts

    13,051
  • Joined

  • Last visited

  • Days Won

    122

Everything posted by Igor

  1. Hi Tom, I can check this tomorrow on our Mac mini with M1 chip. Let me know, where are located linked files (images/videos/audio) and where is located .pteav file? I mean it's special folder (in Documents or Desktop) or new folder in user's home folder? Try to create a new project in a folder located in user's home folder, and try to repeat the same steps.
  2. I discovered that this issue with fonts occurs only on Intel Mac under macOS Sonoma. Mac with Apple Silicon (M1/M2) work correctly with any version of PTE AV Studio. Anyway, the new updated version of PTE AV Studio will work correctly on any Mac, including Mac with Intel chip.
  3. For Mac users. Apple will release the new macOS 14 Sonoma tomorrow, September 26th. After updating to macOS 14 Sonoma, you may experience distorted fonts in PTE AV Studio interface and in text objects. We recommend you install the latest version of PTE AV Studio (11.0.9 or 10.5.10) where this issue was solved: For V11 users: https://www.wnsoft.com/en/pte-av-studio/download/ For V10.5 users: https://www.wnsoft.com/en/pte-av-studio/old-versions/ If you create executable shows for Mac, install the updated PTE AV Player.
  4. I'm glad that you solved this problem! Thanks for your patience. We think that that issue should not occur in v11.0.9 anymore.
  5. Hi Jane, Thanks for uploading a test project. I see the problem with transitions. It seem that these transitions were damaged in v11.0.7. I recommend the following solution: Choose any another transition and then choose the desired transition. Click the OK button to close Slide Options window. Repeat these steps for each affected slide. Save the project. It should help. I apologize again for these difficulties!
  6. Probably you downloaded and installed the OLD version 10.5.10 instead of the newest 11.0.9? Update 10.5.10 is intended for V10.5 users. Version 10.5 didn't include these new features which were introduced in V11: - Export Slides as Images (JPEG or PNG) - Create / Apply Quick Style 2. Save As command exists and works correctly. I just checked V10.5.10
  7. PTE AV Studio 11.0.9 is available for PC and Mac Download: https://www.wnsoft.com/pte-av-studio/download/ Or use Auto Update feature: Main menu > Help > Check for Free Updates (Windows only) Fixed problem with wrong transitions when switching between slides in the Slide Options. Fixed old problem. A broken slide style could block the opening of the Slide Styles window. Changed shortcut for Apply Quick Style command: Cmd + Shift + B (Mac only) Fixed problem with wrong fonts in all text captions in macOS 14 Sonoma Beta. Mac version: Auto Update will offer to download and install manually the new update.
  8. Hi, We release the important update 10.5.10 for Mac users of PTE AV Studio 10.5: Fixed problem with wrong fonts in all text captions in macOS 14 Sonoma. Improved playback of .mts video files on Mac. Download Mac: https://files.wnsoft.com/pteavstudio/previous-versions/PTE-AV-Studio-10.5.10.dmg Player for Mac: https://files.wnsoft.com/pteavstudio/previous-versions/PTE-AV-Player-10.5.10.dmg
  9. Jane, Can you send us a copy of your project? If it possible, please send me the all project in a ZIP (see the command "Create backup in a ZIP" from the File menu. Upload to WeTransfer.com or Google Drive and share the download link. You can specify your email address and then copy the download link. Let me know what slide numbers were affected by that issue with transitions. Try also uninstall PTE AV Studio and then reinstall v11.0.9 Beta.
  10. Hi Jane, I apologize for this problem with PTE AV Studio and transitions! This problem should not occur with v11.0.8 if you work with this project all the time. Earlier v11.0.7 could randomly change transitions in certain cases. I didn't hear about the same problem with v11.0.8 yet, except of one case (if you switch between slides inside the Slide Options window. We fixed this issue in v11.0.9 Beta. I recommend you manually reassign required transitioms for all affected slides in this project. Save the project. If the problem will occur again, please let me know (you can send me a personal message through this forum).
  11. Mark, I just updated our Mac mini with Apple Silicon to the latest macOS 14 Sonoma Beta 5. This problem doesn't appear there. Probably Apple already fixed the issue with fonts. Beta 5 is currently available only for developers on Mac.
  12. Try a new Beta version of PTE AV Studio 11: https://files.wnsoft.com/test/PTE-AV-Studio.dmg We changed a shortcut for Apply Quick Style command: Cmd + Shift + B
  13. It's difficult to recommend a certain solution, because I don't know the exact plan for this animation. It would be not easy to work with 1ms intervals.
  14. Consider using modifiers for your task. Sometimes a single keyframe with 1-2 modifiers can create an animation that would otherwise require a series of many keyframes at short intervals.
  15. Hi Mark, Try a new Beta version of PTE AV Studio 11. It installs as v11.0.8 Build 2: https://files.wnsoft.com/test/PTE-AV-Studio.dmg https://files.wnsoft.com/test/PTE-AV-Player.dmg We fixed the problem with fonts on macOS 14 Sonoma BETA. Let me know about a result. Apple has changed one system library which works with fonts that caused that problem. We found alternative solution. And I'll send bug-report to Apple.
  16. Hi Mark, We've reproduced this issue with our Mac and macOS Sonoma BETA. We'll fix it. Thanks!
  17. Gary, Did you download the latest available version 8.0.23 from WnSoft website? https://www.wnsoft.com/en/pte-av-studio/old-versions/ If yes, you can try any previous PTE version from 5.0 to 7.5. All these versions can open your old project and resaved project will open in V11.
  18. Hi Gary, Try the suggestion of Jill. Open your old project in PTE 8. Save the project under a new file name. And then open this updated project in V11. It will help to solve this issue. I just checked it. It seems that since V9, PTE doesn't convert main images to main objects for very old projects (saved V4.xx and earlier).| All the project looks correctly opened in V11, just a main image of a slide doesn't have an option "Main object" that comlicates certain editings. I'm not sure if it worths to fix it now after so many years. P.S. If you cannot find your license for V8, let me know. I'll send you it.
  19. Hi, Thanks for letting us know! We'll modify this shortcut in a Mac version for the nearest update.
  20. Tom, Thanks, I see the problem. We'll check the code.
  21. Hi Tom, Can you upload a sample video file? And test project with this file (.pte). I can get only a JPEG image from the link above.
  22. Hi John, On first glance it works correctly. Can you create and upload a simple test project with one picture?
×
×
  • Create New...