Igor

Hi, I agree that a possibility to rename a project template in PTE AV Studio would be a good function for the next version.

Dave, Jill, Let me check on Monday again and answer a little later.

OK, Dave UPD. In existing versions you can undo this change (deleting) by clicking the Cancel button in the Preferences.

PTE AV Studio 11.0.13 is available for PC and Mac Download: https://www.wnsoft.com/pte-av-studio/download/ Or use Auto Update feature: Main menu > Help > Check for Free Updates Fixed an issue with memory leaks on laptops with Intel Iris Xe graphics during video clip playback. This problem exists in the latest Intel graphics drivers on 12-gen and 13-gen Intel Core CPU. We’ve found an alternative solution and informed Intel engineers about this issue (PC only). Mac version includes an updated EXE player for a PC. The installation files are the same as recent public Beta version. Mac users can skip this update.

I'm glad! Thanks for the confirmation and your help with checking. You can continue to use this updated version. We'll release it as v11.0.13 soon.

Hi, We found a solution to this problem (memory leak and freezing). This issue occured on Intel UHD graphics (12-gen and 13-gen Intel Core CPU) with the latest graphics drivers. Please try the new version 11.0.11, build 3: https://files.wnsoft.com/test/pteavstudio-setup.exe It was a bug in the Intel graphics drivers. We have found a workaround and I just sent a report to Intel engineers.

We reproduced this problem on our computer with integrated Intel graphics 12-gen CPU and new Intel graphics drivers. We'll try to fix it quickly.

Hi, I found an interesting online service - Suno Ai generates music (with or without lyrics) based on your text prompt: https://app.suno.ai/ They introduced improved V3 a week ago. Free version is allowed for non-commercial use. And the paid version generates music that belongs to you.

You can create 2 versions of your shows - 30p for compatibility with some old TVs and 60p for all TVs. Many TVs automatically convert/improve 30p video to 60p or 120p when you watch a video. Read about Motion Interpolation in Wikipedia.

Hi, Let me know version of PTE AV Studio which you used to create 60p videos. And exact model name of your TV.

Jill, Thanks for your advice regarding NVIDIA option! I've received a message from the user that it solved the problem. We'll try to find a similar laptop to explore this issue with default settings.

Hi Ken, No worries. Glad that it worked correctly.

Can you try to install the latest NVIDIA Geforce drivers for your laptop from this page: https://www.nvidia.com/en-gb/geforce/drivers/ Choose a product "Geforce RTX 40 Series (Notebooks)"

Thanks for these details. Please give us some time to explore this issue. I'll write you tomorrow. We'll try find a similar laptop for checking.

Hi, We apologize for this problem! Let me know exact model name of your new laptop. 1. Try to update graphics drivers (NVIDIA) on the new laptop. If it didn't help: 2. If you have access to the old laptop. Please open the same project (with 7 HD video clips) on both laptops (new and old ones). Click the play button to watch a preview in the panel of the main window. Open the Task Manager and check memory usage for "PTE AV Studio" app on both laptops while you watching the preview. When you notice any freezing or defects on a picture, let me know memory usage at this moment. 3. Create a simple test project, which contains only 3 video clips (about 3 minutes of total duration). Click the play to watch a preview. Do you observe any problem on the new laptop?

Hi Denis, Nice transitions with the Displacement map effect! Thanks for sharing.

Hi Mark, Thanks for these details. I really apologize for that unpleasant issue with PTE AV Player on your Mac! Earlier I asked you: 3. Do you see the error, if you open manually PTE AV Player from Applications for the first time (it was not launched in the Dock). Then open .pteav or .exe show in the Open file window? and you replied me: I re-read your answer. If PTE AV Player runs correctly you open it manually from Applications and then choose .pteav show file from the Open file window, it means that the most likely file association (the Player and .pteav files) is broken. But it's really unusual problem. 1. Try to put .pteav shows into another folder on your Mac, outside system folders Documents or Desktop. A new folder in your Mac's home folder. 2. Check the Trash Bin to and remove any old "PTE AV Players" if you find them there. It's important. Probably file assocition works for the old deleted copy of the Player? I've seen this situation once on my Mac. Then run manually the Player in Applications and after this, try again double click on a show file in the Finder.

Thank you for appreciating our work!

Hi, I agree with comments above. Choose a MP4 with 1920 x 1080 (HD) and create 2 variants - 60p (the best option) and 30p (for compatibility). Note, that many TVs cannot play video files from EXFAT formatted external USB drives! Use NTFS formatting instead.

Mark, Thanks for these details. Can you try previous version 11.0.11 of the PTE AV Player? https://files.wnsoft.com/test/PTE-AV-Player-11-0-11.dmg 2. Do you use internal display of your Macbook Pro 16" ? Or external display? If external display, what its screen resolution?

Mark, Thanks for your reply. I'll update our Mac to 14.4 tomorrow and will check again. Please remdind me about configuration of your Mac (model name). UPD. Try also reboot your Mac.

Hi Mark, I tried to open your show "LAVG3club.pteav" by double clicking on the file in Finder. Every time, PTE AV Player opened and played it correctly - no errors. Mac Mini M1 chip with macOS Sonoma 14.3.1. Try to reinstall PTE AV Player. Probably you have very old version? 1. Move the Player to the trash bin. 2. Download V11 Player from WnSoft website. 3. Copy the Player icon to the Applications folder on your Mac. 4. Run manually once the Player from Applications. It's important step to update file associations with the new Player. If the problem still exists: 1. Do I understand rightly, that PTE AV Player fails first time when you try to open any .exe show file (or .pteav show for Mac) by double clicking this file in Finder? 2. If you open the Sample Project in PTE, create a Show for Mac (as .pteav file), and then double click this file in Finder, do you see the error for the first time? 3. Do you see the error, if you open manually PTE AV Player from Applications for the first time (it was not launched in the Dock). Then open .pteav or .exe show in the Open file window?

Mark, Version 10.0.14 should work correctly with custom transitions. Can you ask your friend to create a simple test project in V10 - just 3-5 images with different times and couple custom transitions. Then create a backup in a ZIP and transfer the project to Mac for checking. If the problem will occur again, please send me this test project (ZIP). Also you can advise your friend to upgrade to V10.5 - it's a free update for V10 users.

Hi Mark, The most likely PTE AV Studio were not updated on PC and/or Mac. Some old versions had issues with custom transitions. Times of slides and transitions should not change after moving the project between PC and Mac. I didn't hear about such problem yet. A possible explanation of this issue. On one computer (PC or Mac) "Show full slide duration" option is ticked in the Preferences of PTE AV Studio, and another computer doesn't have this option in the Preferences. I just created a test project on a PC, created a backup in a ZIP and transfered this project to a Mac. Times of slides/transitions didn't change, custom transition were shown correctly. You can open the .pte project file which you received from that user in Notepad. Find a field "CreationTool". For the projects saved in the latest version you can see: CreationTool=PTE AV Studio Pro 11.012 If it shows v11.0.9 or earlier, it explains the problem with broken custom transitions. I recommend to update PTE AV Studio, open that project and check again on a PC that all transitions are correct. Then this project can be transfered to a Mac. P.S. We plan to find a solution for fonts to improve tranfering of projects with unique fonts to another computer.

Hi, Can you send us one EXE show where this freezing occurs? I've sent you a personal message. P.S. reCaptcha is shown only once when a new member registers on the forum. We'll check this option to see if it can be improved/updated. Igor, WnSoft