Vince Posted June 24, 2003 Report Share Posted June 24, 2003 I lost my key and order info and I have E mailed the company 2x but I havn't recieved a response. Should I just buy it again or any suggestions are welcome. Thanks Vince Quote Link to comment Share on other sites More sharing options...
nobeefstu Posted June 24, 2003 Report Share Posted June 24, 2003 Vince,One thought ... Did you ever install your PTE KEY file ?Because if you have installed it ( whether your original file is lost or not) ... your REGISTRY contains the KEY and its necessary info.Open Regedit.exe and do a search/find for this :HKEY_CURRENT_USER\Software\PTEOnce you have found this value/key ... just do a EXPORT REGISTRY FILE of this PTE KEY to a safe place and copy it to a disk.Now if you have lost everthing ( key and all documentation of some type of proff of purchase) and never installed your KEY ... I dont know of your options ... you will have to see what WnSoft can/cannot do for you. Quote Link to comment Share on other sites More sharing options...
fgnoel Posted June 24, 2003 Report Share Posted June 24, 2003 I had to do a complete reformat of my hard drive (its a long story) but had them do a complete backup into an "old date" folder. Where would I find my key in that back up data or will I be able to?Frank Quote Link to comment Share on other sites More sharing options...
nobeefstu Posted June 24, 2003 Report Share Posted June 24, 2003 Frank ,Windows keeps a backup of your REGISTRY in :WINDOWS\SYSBCKUPThere are actually 5 different total complete backups ... for 5 different consecutive days/times ( check the date of the file to verify its actual backup date order) ... this way you can backup your regisrty to 1 day prior or more if need be.The files are Labeled as :rb000.cab ... thru ... rb005.cabI dont know version Windows OS you have ... hopefully they are all somewhat relative. Quote Link to comment Share on other sites More sharing options...
Vince Posted June 25, 2003 Author Report Share Posted June 25, 2003 Thanks, I'll try this info today it should be helpful. Vince Quote Link to comment Share on other sites More sharing options...
support Posted June 25, 2003 Report Share Posted June 25, 2003 Dear Vince,I have sent you the key today and have already received the automatic confirmation. Please, check, if you have received the key and let me know about it. Quote Link to comment Share on other sites More sharing options...
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