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[nobeefstu]

Ivor,

So in reality I am no further forward. Maybe after reading through these debug installation documents a few more times I might pluck up the nerve to have a go

Before you drive yourself crazy ... let Wnsoft try and sort your issue with the Minidump file. This way they will be aware and add it to their knowledge base of program issues.

Here's a few other things you can test in the meantime to see if you obtain any results :

1- Disable your Windows Aero desktop.

2- Make sure you cleanup your PC's temporary files using the Disk Cleanup utility.

3- Create a brand new user account that has the same permissions as the account that you used when the Blue Screen problem first happened.

4- Copy Pte Installer to the desktop.

Note: Some system components, device drivers and virus protection utilities--can conflict with installers and result in an incomplete or failed installation. To prevent these conflicts ... install from the desktop.

5- Install the Pte Installer to a different directory or drive (do not use the same as your other installs) using the new user account you created.

Note :If the problem doesn't reappear, then its possible the original user account may be damaged.

Now re-test the Pte Program each time you re-enable or change a setting from the below list :

- Disable the graphics hardware acceleration to None ... and test running Pte Program step by step to the Full setting.

- Re-enable Windows Aero desktop ... and test.

- Use your normal user account again and test.

Note: Being you once had Pte installed and running at one time ... indicates the installer is most likely ok.

Good Luck !!