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Ann Owens

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  1. Ann Owens
    Illness has kept me away from making AVs for a few years. Now trying to restart. However, I cannot seem to access folders with images in to use in an AV. See attached file for a greyed out folder of images I wish to use. Any help would be welcomed, please? Regards Ann
  2. Ann Owens
    I am - and have been - a Mac user for a dozen years. In that time, I have longed for P2Exe to be available on this platform. I've just been told testers are being sought to help develop the Beta version? Is it too late for me to be included?I use this software on a very one PC - but so much can't be done on that platform.
  3. Ann Owens
    I've waited for ten years for P2Exe software to be available for Mac computers. Has that happy day arrived yet? If so - please let me know how to download it?
  4. Ann Owens
    For nearly a week I’ve been trying to upgrade from P2E 8 to 9. Each time, my payment is being blocked. I’ve tried paying with PayPal, linked to my Master Card Credit card. When Customer Service advised I tried a different method of paying, I used my Visa Debit Card, with a different Bank. Still refused. My banks both confirmed my request, for a mere £30 to be paid, was OK’d and the money placed in a holding account - but has not been requested. PayPro is the link between Wnsoft and the banks, apparently. I was given their 0800 phone number, so I contacted them to see if this could be resolved. Xian, a heavily accented Chinese/American I spoke to was not very helpful, maintaining my bank was blocking the payment. I tried to tell him this was not true and the problem seemed to lie with them. He insisted he couldn’t help. I asked to speak to someone in management so a more definitive answer could be had. Mr Xian told me to “ring again to speak to someone else but you will get the same answer.” He then hung up. I fed all this back to Wnsoft on Monday 20th, but they seem to be ignoring me. Can anyone in the community offer any help? My bank funds hold more than £30 - and both the credit card and debit cards have been used before and after this debacle without issues. Has anyone else experienced this with PayPro?
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