snapcam Posted February 25, 2015 Report Share Posted February 25, 2015 Firstly I have previous successfully created menu windows for my shows. I now have a problem I can't understand. When I create the menu window and test in preview it seems to work normally. When I publish the exe. it only opens the sound and I have a blank screen. The exe. files I am opening run normally outside the menu window. I think on one occasion it did open picture and sound but then failed on the next attempt. Quote Link to comment Share on other sites More sharing options...
davegee Posted February 25, 2015 Report Share Posted February 25, 2015 Hi Snapcam,It might ring a bell with someone - I have never experienced it.Until someone comes along it might be a good idea to list your system details.It sounds like a resources thing?DG Quote Link to comment Share on other sites More sharing options...
snapcam Posted February 25, 2015 Author Report Share Posted February 25, 2015 What sort of info do you suggest Dave. Quote Link to comment Share on other sites More sharing options...
PGA Posted February 25, 2015 Report Share Posted February 25, 2015 If this is a single slide menu with a series of links on it, it might be a good idea to do File > Create backup in Zip and post the zip file so that others can try and recreate the problem on their systems. Quote Link to comment Share on other sites More sharing options...
Guest Yachtsman1 Posted February 25, 2015 Report Share Posted February 25, 2015 SnapcamI downloaded 8.12 yesterday as reported in another thread & created a new show. I used the makings of that show to create a simple 3 slide menu, blank, picture, blank, with a music clip on the first blank slide. I added a button to the picture slide to use to actuate the exe of the previous days show. I set the control to manual advance in project options & the first blank slide to 20 seconds. I set the button in the picture slide to "run application or open file" selected the exe of the previous show. I then published an exe of the menu & tried it. The blank slide played the first music clip, so I manually advanced to the picture slide, left clicked the show exe actuation button & the show including pictures & music ran normally. Conclusion, can only assume something wrong with your methodology, try following mine & see what happens.Yachtsman1. Quote Link to comment Share on other sites More sharing options...
snapcam Posted February 26, 2015 Author Report Share Posted February 26, 2015 I am almost convinced I have a Laptop problem. I set up a menu window with 3 shows containing 2 slides intending to send as Peter had suggested. This did not run coming up blank. This morning the same programme ran initially then stopped showing some. I have had numerous combinations of results when I show from the menu but normal running if the exe is shown itself. From the menu I get music and blank screen the nav. bar does not move however manually moving the bar reveals the images. I lifted the folder to my desktop and it seems to run normally. Hence my laptop suspicions or could my PTE8 be corrupted? What do the computer buffs think? Quote Link to comment Share on other sites More sharing options...
davegee Posted February 26, 2015 Report Share Posted February 26, 2015 What sort of info do you suggest Dave.Anything which would indicate how powerful your laptop is.ProcessorRAMGraphics card - how much graphics RAMFree space on c driveDG Quote Link to comment Share on other sites More sharing options...
snapcam Posted February 27, 2015 Author Report Share Posted February 27, 2015 The laptop is an ASUS N55s, Intel i5 processor, GEFORCE 2GB dedicated Graphics, 6GB Ram 450 GB on C drive, After I had bought this laptop a problem with this model was discovered by folk in the RPS GROUP in that the dedicated graphics card cannot be made to operate unless the programme it is running has been associated with it at production. In other words (if I understand it correctly) If I create a PTE exe file and associate the programme with the graphics then fine, if I play another not made using that card the laptop uses the lesser integrated graphics and the laptop cannot be forced to use it. So if I am running a festival with exe. files from different produces the dedicated graphics card is useless. I have used this laptop for several large shows previously and it seemed OK until now hence why I am now suspecting a fault with the laptop itself. Snapcam Quote Link to comment Share on other sites More sharing options...
Guest Yachtsman1 Posted February 27, 2015 Report Share Posted February 27, 2015 The laptop is an ASUS N55s, Intel i5 processor, GEFORCE 2GB dedicated Graphics, 6GB Ram 450 GB on C drive,After I had bought this laptop a problem with this model was discovered by folk in the RPS GROUP in that the dedicated graphics card cannot be made to operate unless the programme it is running has been associated with it at production. In other words (if I understand it correctly) If I create a PTE exe file and associate the programme with the graphics then fine, if I play another not made using that card the laptop uses the lesser integrated graphics and the laptop cannot be forced to use it. So if I am running a festival with exe. files from different produces the dedicated graphics card is useless.I have used this laptop for several large shows previously and it seemed OK until now hence why I am now suspecting a fault with the laptop itself.SnapcamHi SnapcamThat happened when I bought my current LT, it was running everything on the video card that came with the carcass, not the hi spec card I had ordered. By right clicking an open space on the desktop I was able to associate that PTE exe's ran on the hi spec card. That meant I was having to do that each time I switched on the LT. Eventually as I was only using the LT for public AV shows, I set it to only use the hi spec card which meant it did run hotter, but managed to get through a 2 hour session without fault, I had however up-rated the cooling from standard when having it built.Yachtsman1. Quote Link to comment Share on other sites More sharing options...
snapcam Posted February 27, 2015 Author Report Share Posted February 27, 2015 Hello Eric THE problem with this model is that it wont permanently switch. Apparently it bounces back to integrated if the show is not associated to the graphics. Quote Link to comment Share on other sites More sharing options...
snapcam Posted February 27, 2015 Author Report Share Posted February 27, 2015 Attached is a PDF copy of the article describing the card problem with this particular laptop. SnapcamLaptops 1215.pdf Quote Link to comment Share on other sites More sharing options...
Guest Yachtsman1 Posted February 27, 2015 Report Share Posted February 27, 2015 Hello EricTHE problem with this model is that it wont permanently switch.Apparently it bounces back to integrated if the show is not associated to the graphics.It may not have enough cooling to run the hi spec graphics full time, luckily mine has.EricYachtsman1. Quote Link to comment Share on other sites More sharing options...
PGA Posted February 28, 2015 Report Share Posted February 28, 2015 Snapcam,I have just received my latest copy of the IAC's magazine. In it there is an article by Howard Gregory describing exactly the same problem with an ASUS N55S. It seems to be a design feature of this machine, and possibly all ASUS laptops. Apparently there is no solution.regards,Peter Quote Link to comment Share on other sites More sharing options...
snapcam Posted February 28, 2015 Author Report Share Posted February 28, 2015 Hello Peter Yes that article was originally published in AV News and is the one I have posted above. However that should not affect,(leaving aside a festival menu),a simple programme I make on the laptop with or without the dedicated graphics. Quote Link to comment Share on other sites More sharing options...
snapcam Posted March 12, 2015 Author Report Share Posted March 12, 2015 I thought I should post after all your assistance. I finally did another system restore then reinstalled PTE on the laptop. This seems to have resolved the problem but I am at a loss to understand the original cause. Thanks all who responded. Snapcam Quote Link to comment Share on other sites More sharing options...
PGA Posted March 12, 2015 Report Share Posted March 12, 2015 Snapcam,I suggest you re-test after your laptop next does a Windows update - or any other update. It is possible that an update that you have now backed off was the cause of your problems. Quote Link to comment Share on other sites More sharing options...
snapcam Posted March 15, 2015 Author Report Share Posted March 15, 2015 Thanks Peter, will do. Raymond Quote Link to comment Share on other sites More sharing options...
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