fergy Posted September 4, 2019 Report Share Posted September 4, 2019 When I open PTE Deluxe 9.0.14 I receive an error message on screen saying 'Access violation at address 0075A6B4 in module 'Picture to Exe'. Read address 00000000' The program opens and the only issue I have is that I can't fully move about the folders or drives where I store my images. If a try to move from C: drive to D: drive on the folder tree, or simply click on another folder, the pane next to it does not change and stays in the original folder. I can move up or down in the folder structure in that pane but can't change drives If I then close down the program and reopen, it opens at the folder which I had previously tried to choose and I can now see the images in that folder Can anyone help ? Quote Link to comment Share on other sites More sharing options...
Igor Posted September 4, 2019 Report Share Posted September 4, 2019 Hi, Please read here and install PTE 9.0.22: Quote Link to comment Share on other sites More sharing options...
fergy Posted September 4, 2019 Author Report Share Posted September 4, 2019 Thank you for this - installed update and issue solved - great customer support Quote Link to comment Share on other sites More sharing options...
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