SoCu Posted 14 hours ago Report Posted 14 hours ago Hi, the app freezes when you least expect it; the slide disappears, and nothing is displayed. I've also noticed that the *.lock file remains at 0 KB. I close the app, but I can't delete that file. I check the task manager, and PTE is still running, even though I've closed it. These crashes happen almost constantly Thank you. Bloqueo.mp4 Quote
Igor Posted 5 hours ago Report Posted 5 hours ago Hi, The most likely that some file in a project, most likely a video, is causing the freeze. Try to reproduce this problem in a simple test project. If you can reproduce the issue from a scratch with a simple project (from opening of a project, to a sequence of short actions until the freeze), please send me the entire project (with linked files) in a ZIP file and instructions on how to recreate it. The remaining .lock file is an indicator that the project is still open in PTE AV Studio. This is simply a result of the freeze. Quote
SoCu Posted 1 hour ago Author Report Posted 1 hour ago The thing is, when I open this project in version 11, I don't have that problem. Quote
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