What causes this?

[jdearman]

What causes the occassional blue screen with the comment" Image load error" Is this something that I caused or what? What is the best and fastest way to correct the situation?

Thanks

Jim

[Lin Evans]

Hi Jim,

This usually means that the image which the PTE file is requesting has been moved or deleted. If you use Notepad and look at one of your files with the PTE extension, you will notice that it gives the location to include drive designator, folder, etc., where the images used in your slideshow are located. If for any reason you delete or move one or more of these images, or if you are using an external USB or Firewire drive and the drive designator has changed for whatever reason, you will get such a message. PTE simply doesn't know where to find the picture to load.

One way to eliminate this is to use the Zip feature in PTE which combines all necessary images along with the PTE file, etc., in one file. You can then move the entire content anywhere you wish and as long as you do not move any of the files outside the folder where you open the zip file, all file will be found by PTE and you won't get this error message.

Best regards,

Lin

[fh1805]

Jim,

Further to Lin's explanation...

For each sequence that you build, start by creating a folder for it (e.g. AVSeq#1) then ensure that all the image files, sound files and PTE files (the .pte and the .exe files) are all saved in this folder. Until you Create the EXE file, PTE simply stores links to the location of each file. It is only when you Create the EXE file that PTE copies the images and sound files from their actual folders into the EXE file itself.

regards,

Peter