Dewcal Posted January 29, 2020 Report Share Posted January 29, 2020 Having just joined the forum and asked my first question (which was answered in excellent fashion) I find that I am not getting email notifications when the topic received a reply. I "think" I have ticked everything to say I should receive emails (and checked my email address) but nothing is coming through to my mailbox or spam folders. The one thing I have not checked is any of the "social media" options as I don't have any (boring, I know!). I do have "notify me of replies" checked. Is there anything I should do to get these notifications? I don't have the browser running 24/7 as I close it down every time I am finished with it. Any suggestions would be appreciated. Thanks, Dave Quote Link to comment Share on other sites More sharing options...
Igor Posted January 29, 2020 Report Share Posted January 29, 2020 Hi Dave, Check these settings for notifications: https://www.picturestoexe.com/forums/notifications/options/ https://www.picturestoexe.com/forums/followed/ Quote Link to comment Share on other sites More sharing options...
Dewcal Posted January 29, 2020 Author Report Share Posted January 29, 2020 Hi Igor, Thanks for getting back to me. On checking the second link, both topics I have posted in I am shown as "have email sent for notifications" yet nothing arrives. On the first link, there is a warning box about Firefox blocking notifications but do not see what that has to do with not receiving emails? Especially as I always close my browser when finished a session. I have also checked the "email" tab for the notifications / updates I require. Some options are greyed out so am unable to change these. Still confused as to why nothing is coming through via email. Quote Link to comment Share on other sites More sharing options...
Igor Posted January 30, 2020 Report Share Posted January 30, 2020 Dave, I think that there is a problem with delivery of email message from this server to your email box. I suggest to wait a little. We plan to reinstall and update the server software and it may help to solve this issue. Quote Link to comment Share on other sites More sharing options...
Dewcal Posted January 30, 2020 Author Report Share Posted January 30, 2020 Igor, Thanks for getting back to me - can advise no emails still received. I await the server update. Quote Link to comment Share on other sites More sharing options...
davegee Posted January 30, 2020 Report Share Posted January 30, 2020 I get regular notifications of recent activity via email. DG Quote Link to comment Share on other sites More sharing options...
Dewcal Posted January 30, 2020 Author Report Share Posted January 30, 2020 Thanks DG!!! I have had to log in to see your comment..... other emails coming through to my address okay.... Still confused! Dave Quote Link to comment Share on other sites More sharing options...
davegee Posted January 30, 2020 Report Share Posted January 30, 2020 If you are going to use this forum I would advise that you stay logged in. I have not logged out for months. DG Quote Link to comment Share on other sites More sharing options...
Igor Posted January 30, 2020 Report Share Posted January 30, 2020 Dave, I know that some email servers don't receive our emails from some reason. I plan to reconfigure the server within next 2 weeks. And perform all recommendations to improve email delivery. It may help for your case. Just wait a little. Quote Link to comment Share on other sites More sharing options...
Dewcal Posted January 30, 2020 Author Report Share Posted January 30, 2020 DG, I appreciate sentiment of staying logged in - not only do I exit the browser every time I am finished with it, I even switch off the PC if away for an hour or more.... Igor, happy to wait for your work to complete. Quote Link to comment Share on other sites More sharing options...
Igor Posted February 13, 2020 Report Share Posted February 13, 2020 On 1/29/2020 at 7:35 PM, Dewcal said: Having just joined the forum and asked my first question (which was answered in excellent fashion) I find that I am not getting email notifications when the topic received a reply. I "think" I have ticked everything to say I should receive emails (and checked my email address) but nothing is coming through to my mailbox or spam folders. The one thing I have not checked is any of the "social media" options as I don't have any (boring, I know!). I do have "notify me of replies" checked. Is there anything I should do to get these notifications? I don't have the browser running 24/7 as I close it down every time I am finished with it. Any suggestions would be appreciated. Thanks, Dave Hi Dave, We updated the forum software and server yesterday. Delivery of email notifications should be greatly improved. Let me know about results. Quote Link to comment Share on other sites More sharing options...
Dewcal Posted February 17, 2020 Author Report Share Posted February 17, 2020 OK - will do. Quote Link to comment Share on other sites More sharing options...
Igor Posted February 18, 2020 Report Share Posted February 18, 2020 Test reply. Quote Link to comment Share on other sites More sharing options...
Dewcal Posted February 21, 2020 Author Report Share Posted February 21, 2020 No notification of this reply by late afternoon Friday in the UK.... Quote Link to comment Share on other sites More sharing options...
Dewcal Posted February 21, 2020 Author Report Share Posted February 21, 2020 I have just changed my email address to see if that will "kick start" notifications for me! Quote Link to comment Share on other sites More sharing options...
davegee Posted February 21, 2020 Report Share Posted February 21, 2020 Forgive me if this has already been mentioned, but I take it that you have checked your “junk mail” folder?? DG Quote Link to comment Share on other sites More sharing options...
Dewcal Posted February 26, 2020 Author Report Share Posted February 26, 2020 Hi Davegee, There is nothing in my junk mail...at least not from PTE.... still no notifications.... Quote Link to comment Share on other sites More sharing options...
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