stanle hill Posted April 18, 2020 Report Share Posted April 18, 2020 The first time opening the App it does`nt respond so have to close. A dialogue box asks "to If you want to close or wait for app to open" I close and then have to re-open. It now opens. I have version 10.0.9 build 5. Error message is "Exception EAssertion failed in module P2E at002180B7 Quote Link to comment Share on other sites More sharing options...
jmG-06100 Posted April 18, 2020 Report Share Posted April 18, 2020 Hi! Have you tried to uninstall and install again? That sometimes does the trick for other programmes. Quote Link to comment Share on other sites More sharing options...
Igor Posted April 18, 2020 Report Share Posted April 18, 2020 Hi, If this problem will occur again, please make a screenshot of that error message and attach to your reply. Quote Link to comment Share on other sites More sharing options...
Barbara Ferrity Posted April 21, 2020 Report Share Posted April 21, 2020 I've got same problem, the programme wouldn't open I just got the blue worm whizzing round, so after several attempts, I uninstalled & reinstalled it, but then it wouldn't accept my licence key, which I copied & pasted in. I tried to email but have received no reply. Help! Quote Link to comment Share on other sites More sharing options...
Igor Posted April 21, 2020 Report Share Posted April 21, 2020 Hi Barbara, I apologize for the problem with PicturesToExe. I checked all recent orders and I found that your purchased PicturesToExe Deluxe 9 in January of 2018. Right? I've sent you a license key for PicturesToExe Deluxe 9 in a personal message. You need to download version 9.0 from this page: https://www.wnsoft.com/en/pte-av-studio/old-versions/ Direct link to the installation file: https://files.wnsoft.com/picturestoexe/previous-versions/picturestoexe-setup-9022.exe P.S. Did you try to reach us through the Contact Us page: https://www.wnsoft.com/en/support/ Regrettably I didn't find your message there. Quote Link to comment Share on other sites More sharing options...
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