PeteW Posted May 16, 2020 Report Share Posted May 16, 2020 Have recently installed PTE AV Studio 10 and am experiencing an ongoing problem. Every time I hit the 'Toggle Full Screen View' arrow the program shuts down and reverts to home screen. it even happens on the sample project. Have tried altering the tool bar settings but am currently running out of ideas. Has anyone experienced this problem or any ides as to how to rectify it? Quote Link to comment Share on other sites More sharing options...
Igor Posted May 16, 2020 Report Share Posted May 16, 2020 Hi, Let me know - what version of Windows you have and name of your graphics card. Quote Link to comment Share on other sites More sharing options...
PeteW Posted May 17, 2020 Author Report Share Posted May 17, 2020 Hi Igor many thanks for getting back to me. Windows 10, and NVIDIA Graphics GT 1030, version 442.23. When checking for this info I did notice that there is a drop down with two options, 'Classic app' and 'Universal app' mine is set on Classic app. Peter Quote Link to comment Share on other sites More sharing options...
Igor Posted May 17, 2020 Report Share Posted May 17, 2020 Peter, Thanks for these details. We're still trying to reproduce this fault. Currently it's 3rd report on same problem. I also have a computer at home with Windows 10 and NVIDIA Geforce 1030GT, but it works fine with this mode (fullscreen slide list). Please give me more time to find a solution. If it possible, please try a previous version 10.0.9: https://files.wnsoft.com/test/pteavstudio-setup-10.0.9.exe Does it solve this problem? Quote Link to comment Share on other sites More sharing options...
PeteW Posted May 18, 2020 Author Report Share Posted May 18, 2020 Morning Igor, Again many thanks for getting back to me so quickly. I have tried the previous version and it works perfectly. Thank you for the solution. Peter Quote Link to comment Share on other sites More sharing options...
Igor Posted May 19, 2020 Report Share Posted May 19, 2020 Peter, Thanks for letting me know. We'll check the code to find a reason of this issue. I'll write you later in a couple of days. You can continue to use version 10.0.9. Quote Link to comment Share on other sites More sharing options...
PeteW Posted May 19, 2020 Author Report Share Posted May 19, 2020 Thank you Igor, one other problem I noticed was that the audio worked but had no trace to allow volume adjustment fade in and out etc May be linked to the other problem I experienced. Peter Quote Link to comment Share on other sites More sharing options...
Igor Posted May 19, 2020 Report Share Posted May 19, 2020 On 5/16/2020 at 5:57 PM, PeteW said: Have recently installed PTE AV Studio 10 and am experiencing an ongoing problem. Every time I hit the 'Toggle Full Screen View' arrow the program shuts down and reverts to home screen. it even happens on the sample project. Have tried altering the tool bar settings but am currently running out of ideas. Has anyone experienced this problem or any ides as to how to rectify it? Peter, Can you try a new version for this problem? https://files.wnsoft.com/test/pteavstudio-setup.exe Make sure that you run the new version 10.0.10 Build 8 in the About window. Quote Link to comment Share on other sites More sharing options...
PeteW Posted May 20, 2020 Author Report Share Posted May 20, 2020 Morning Igor, have tried the 10.0.10 version and it works fine just as the previous version you sent a link for, version 10.0.09 Peter Quote Link to comment Share on other sites More sharing options...
Igor Posted May 20, 2020 Report Share Posted May 20, 2020 Peter, I'm glad, thanks for the confirmation. On 5/19/2020 at 2:34 PM, PeteW said: one other problem I noticed was that the audio worked but had no trace to allow volume adjustment fade in and out etc Check this topic: https://www.pteavstudio.com/forums/topic/23207-audio-keypoints-in-timeline-disappeared-solved/ A screenshot shows how to fix it. Quote Link to comment Share on other sites More sharing options...
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