jemhayward Posted November 4, 2014 Report Share Posted November 4, 2014 I use Mac OSX and VMware to run PtoExe on my Mac. The latest OSX won't run my version of VMware, and the "upgrade" is expensive for something I rarely use. However, I need to build a AV project this week, so I'm going to install PtoExe on my work laptop PC. However I cannot connect to my old PtoExe to retreive my license number, and I don't seem to have written it down anywhere (I bought PtoExe years ago, and have just upgraded it each time).I sent in a license retrieval request, but have had no response... I'm running out of time! Last time (yes, I've done this before, so I should learn) the response from WnSoft was practically instant.Does anyone know if the retrieval system is broken, or any other way of contacting them, or finding my license (I think I can access the files on my Mac, though haven't managed to find them yet) Quote Link to comment Share on other sites More sharing options...
davegee Posted November 4, 2014 Report Share Posted November 4, 2014 The WNSOFT office is closed for a local holiday for a few days.DG Quote Link to comment Share on other sites More sharing options...
PGA Posted November 4, 2014 Report Share Posted November 4, 2014 Download, install and run this little utility on your home machine and it will extract your PTE key. https://dl.dropboxusercontent.com/u/15623351/PTE%20KeyCopy.zip Quote Link to comment Share on other sites More sharing options...
Igor Posted November 4, 2014 Report Share Posted November 4, 2014 jemhayward,We replied on your question 2 days ago. The key was attached to the reply. Please see your email box (or check up Spam folder).Dave,We reply on support requests every days including weekends and holidays Quote Link to comment Share on other sites More sharing options...
davegee Posted November 4, 2014 Report Share Posted November 4, 2014 Good to know Igor.DG Quote Link to comment Share on other sites More sharing options...
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