eep Posted January 5, 2023 Report Share Posted January 5, 2023 Greetings and salutations! I'm trying to upgrade from 10.5.9 to 11. I get a message that my activation key is corrupt or incorrect. The upgrade to 11 was advertised as free when I purchased 10.5.9 (December, as I recall). How do I make it do its tricks? Thanks, Ed Quote Link to comment Share on other sites More sharing options...
davegee Posted January 5, 2023 Report Share Posted January 5, 2023 Make sure that you are putting it in exactly as per the e-mail. Copy and paste from the email? Otherwise: https://www.wnsoft.com/en/support/ DG Quote Link to comment Share on other sites More sharing options...
Igor Posted January 5, 2023 Report Share Posted January 5, 2023 Hi Ed, I just sent you a personal message (your license key is included). Your license key should work with the new version 11.0. I recommend to copy/paste the key (Ctrl+C/Ctrl+V) to avoid typo. Quote Link to comment Share on other sites More sharing options...
eep Posted January 5, 2023 Author Report Share Posted January 5, 2023 Yes, that got it! I didn't realize that the license key is truncated in the 'About PTE' window. Huge thanks, -Ed 1 Quote Link to comment Share on other sites More sharing options...
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