Black Borders on Left and Right Side of mp4 Video's

[Pnwhiker]

I have run into a issue lately with Ver 11 Pro, I'm getting black borders
on the left and right side of video's on the web. I thought I read on this forum
there is a fix, but I can't remember where it's located, did a border search
but no solution. I published this show as a HD and 4K video, also as
a Video File 1920x1080, Preset Custom, got same results, borders on
left and right side. So what do I need to change to get rid of borders?
I'm Currently using PTE AV Studio 11 Pro, Version 11.0.15 (64-bit) Build 3 
FYI: I tried going into a couple of different video editors and cropping
     but didn't help.
Here are a couple jpg's as examples below:

If you care to watch, here is a short AI video I made as a  example:
https://www.pnwhiker.org/dctowdy/dctowdy.htm

 Thanks.

[davegee]

Difficult to tell from your screen shots but it looks like your border is the same all around.

That does not result in a 16:9 cutout. The borders have to be adjusted to suit the Aspect Ratio of the cutout

DG

[jkb]

What aspect ratio are your images?

It looks as though they are not 16x9 if you are getting black either side.

I have just played your video & it fills my 16x9 screen without any borders.

Make sure your Project is set to 16x9 & that your images are the same ratio.

Jill

[AleAle5025]

Crop the slideshow in any video converter. Or change the settings in the PTE program. 
Run the rendering to create a new slideshow.

https://disk.yandex.ru/i/Y23EbMZCAlLdSQ

The 16x9 format has the correct video position settings.
Shift 0, size 100

https://disk.yandex.ru/i/FP6q4VcnyTvdjQ