Snoopa

Shirley, I have sent two e-mails with registration key to you. The first one is automated: the key must be in the body of the e-mail, and the second one with the key attached to the e-mail in case if you'll not receive the first one. Kind regards,

Hello Steph, If you already have Standard license, you can download the latest version of PicturesToExe and install it without additional payment. You can register the program with your current key: http://www.wnsoft.com/apr/picturestoexe-setup.zip If you misplaced your registration key, please fill the support center ticket with your order information, and you will be given a new key: http://www.wnsoft.com/support.htm Kind regards,

Hello David, There was misunderstanding. Gmail box was created because many people can't receive our e-mails from *****@wnsoft.com addresses. I use this e-mail address in exclusive cases, that's why you may have not seen this before. And I don't spread infected files or spam. I have sent registration keys to all customers who posted in this topic: http://www.picturestoexe.com/forums/index.php?showtopic=12491 You said: "I posted exactly the same thing in the other thread." So i thought that you haven't received the key either. That's why you received the key. This is real WnSoft registration key and it is registered to your name. Kind regards,

Hello, I have sent you personal message to get more information about your order. Looking forward for your response. Kind regards

It seems that the automated e-mail has been blocked by your anti-spam or anti=virus program. I have resent your registration key at the e-mail, which you used in the order form. Please, check your mailbox and spam-box. Let me know if you received it successfully.

Hello Jeff Goodwin, I have resent your registration key. Please, check your mailbox and spam-box. Please, let me know if you received it successfully. Upgrade to Deluxe license gives you only two years of free upgrades. You can continue using old PicturesToExe Deluxe version with old Deluxe key, but if your license's expired, you should update it for the latest version of the program.

Hello Graham, You should purchase license for each computer in your class. But we offer a discount for big amount or licenses. For example, if you buy more than 20 licenses, one license will cost $24.99. Table of discounts: http://www.wnsoft.com/apr/order.htm If I can be of the further assistance, please feel free to ask. Kind regards,

Hello, At your request the register key has been sent as attached *.txt file at the e-mail, which you used in PicturesToExe order. Kind regards,

Hello joetexan, Your support ticket has been replied on 04/27/2010. When the ticket is replied you should receive automatic notification. It seems that you didn't receive the notification that's why you decided your request has been ignored. You can check the status of your ticket in the support center anytime. I have sent the registration key from wnsoftsupport@gmail.com. Please, check your spam-box or disable firewall and anti-virus while waiting for the response. As you can see, all of our customers, who complain that their keys were not received, always are satisfied and provided with the key in the end. I repeat: we understand that our existing registration system is not perfect, but we will replace it with another one when the next version of PicturesToExe will be released. We apologize for any inconveniences. kind regards,

Hello earnest, One license allows you to register the program on three computers for your personal use: - your computer at home - computer at your workplace - your laptop computer if you have to travel Kind regards,

Barry, It seems that you've got a point here. We discussed this issue many times. We understand that existing registration system is inconvenient for new customers, and we have in plans to replace key files with a short code - combination of characters, which can be put into the body of e-mails. It's not the final decision yet, but we'll try to work out more effective registration system as soon as possible to keep our customer from such confusion. Thank you for your participation in this matter. Kind regards,

Hello Paul, There were several cases when e-mails from orders@regnow.com and orders@wnsoft.com haven't been recognized by e-mail servers and blocked. That's why a customer may not receive our e-mail. We also have a support center: http://www.wnsoft.com/support.htm. It works much better than electronic mail. I have sent registration key from our support e-mail: wnsoftsupport@gmail.com Please, check if you received your registration key. (Your e-mail address which you used in PicturesTOExe order) We apologize for any inconveniences. Kind regards,

Hello Paul, We are aware of the problem with auto-registration system. We are thinking of alternative method of our products registration. I have resend your registration key to the e-mail which you used in PituresToExe order and also attached the key to your support ticket. Thank you for your patience and understanding. Kind regards,

Hello Dorothy, Our service automatically sends e-mails with registration keys when payment transfer is finished. Probably this automated e-mail has been blocked by your e-mail service. I have replied to your support request and also to your e-mail. Please, let me know if you received the key successfully. We apologize for any inconveniences. Kind regards,

Hello again, Have you received my e-mails? The registration key for PicturesToExe Deluxe has been sent to you yesterday evening. Please, let me know if you received it and reply to the e-mail from orders@wnsoft.com

Hello, You have not received the confirmation because your payment has not been proceeded. Your order status is "Awaiting Payment". I have sent the registration key at you e-mail address

Dear Patrick, I have never received your requests for a key by e-mail. Probably you sent them to a wrong e-mail address. It's orders@wnsoft.com, but not order@winsoft.com. I have just sent you registration key at the e-mail address you signed in WnSoft Forums registration form. Please, let me know if you received it successfully. happy New Year to you and your family.

Dear Christian, I have found two orders made by you on 13th and 18th of December. Both orders are not completed. Probably there are some problems with payment transfer. The transaction service needs your confirmation for the procedure of payment, I have sent some instructions how to solve this problem at your e-mail address.

Dear Philip, I have sent you the registration key from three different e-mail addresses. Please, let me know if you received it successfully.

Davegee has got a point You can create a slide show with the only one image and add buttons or links to it to run another presentation. Objects and Animation will help you with it.

Hi Dave, Startup Window always has a windowed mode. It can't cover the whole screen. Even if you use big picture, it will be shrunk to fit the size limit.

Hi Donald, Standard license is upgraded free of charge for lifetime. You can download the latest version here: http://www.wnsoft.com/apr/picturestoexe-setup.exe As Barry already said, you can install the program without unistalling the old one. If for some reason the program will not accept registration key, please, contact me by e-mail - orders@wnsoft.com or submit a ticket on our web page: http://www.wnsoft.com/support.htm If you are interested in DVD burning capability, you should upgrade your license to Deluxe. You can purchase Upgrade to Deluxe license here: https://www.regnow.com/softsell/nph-softsell.cgi?item=1639-3

I can tell that's can be more complicated than you can imagine: - Angry viruses ate my computer. - The lightning burnt my computer. - My computer was stolen! It's better to keep registration key on a CD marked as "VERY IMPORTANT THINGS" or something like that. They can be sent as *.txt and *.key format (in ZIP or not archived). But you should remember that there are many ordinary users among those who prefer PicturesToExe to other pieces of software. It seems they always used to enter a code number to register a program, it is simple. That's why they can't understand "where to enter this loooooooooooong line of characters". New people purchase the program every day. So "How to register?" topic stays actual.