milesbrew Posted May 5, 2014 Report Share Posted May 5, 2014 I purchased PicturesToExe three days ago. My bank statement shows debit pending on account. Still have not received email with link. Have written up two different "tickets" with no response from Wnsoft. There is no phone number to call. Grrr......... Quote Link to comment Share on other sites More sharing options...
davegee Posted May 5, 2014 Report Share Posted May 5, 2014 Have you checked your Junk Mail (just in case)?If the original e-mail went there, chances are the "ticket" reply did too.DG Quote Link to comment Share on other sites More sharing options...
milesbrew Posted May 5, 2014 Author Report Share Posted May 5, 2014 Thanks, DG. Checked every possible junk/spam/trash with no luck. When I purchased it said I would receive link to my email within 5 minutes. Quote Link to comment Share on other sites More sharing options...
milesbrew Posted May 6, 2014 Author Report Share Posted May 6, 2014 OK, I just got a response to my ticket with the license key number. However, there was no mention of where I'm suppose to go to enter the key. No link provided. Does anyone know where I can go? Quote Link to comment Share on other sites More sharing options...
Barry Beckham Posted May 6, 2014 Report Share Posted May 6, 2014 Go to Help in the main screen of PicturesToExe and select Enter new license key Quote Link to comment Share on other sites More sharing options...
milesbrew Posted May 6, 2014 Author Report Share Posted May 6, 2014 Thanks. The final problem is that I've never received an e-mail with link to download PicToExe to my computer. Which makes the license key of no use at the moment. I'm getting closer with ticket response person. Crossing fingers!! lol Quote Link to comment Share on other sites More sharing options...
davegee Posted May 6, 2014 Report Share Posted May 6, 2014 http://www.wnsoft.com/Just download from the link and then follow Barry's guide.DG Quote Link to comment Share on other sites More sharing options...
Igor Posted May 6, 2014 Report Share Posted May 6, 2014 Hello,I apologize for this problem!Your order was processed successfully. Email with your license key and instruction should be sent to your email address immediately after purchasing.I just sent you a copy of that email. Quote Link to comment Share on other sites More sharing options...
milesbrew Posted May 6, 2014 Author Report Share Posted May 6, 2014 Thanks, all. Up and running! Quote Link to comment Share on other sites More sharing options...
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