Troubleshooting

955 topics in this forum

1. Caption in Options in Basic Album Theme [SOLVED]

   By Kalain, September 28, 2020
   • 2 replies
   • 1.5k views
   • 
   • Igor
   • October 12, 2020

2. Slide styles and Themes button not working [SOLVED]

   By Brad, October 12, 2020
   • 2 replies
   • 1.5k views
   • 
   • Brad
   • October 14, 2020

3. Drop Shadow and Glow Arrow Inconsistency [SOLVED]

   By Brad, November 6, 2020
   • 2 replies
   • 1.3k views
   • 
   • Igor
   • February 8, 2022

4. Problem Purchasing an Upgrade to PTE Pro for Mac [SOLVED]

   By Adrian Battersby, January 11, 2021
   • 2 replies
   • 1.3k views
   • 
   • Igor
   • January 11, 2021

5. mp4

   By Mike Reed, December 10, 2020
   • 2 replies
   • 1.1k views
   • 
   • davegee
   • December 10, 2020

6. PTE 10.5 data file

   By tom95521, April 8, 2021
   • 2 replies
   • 1.3k views
   • 
   • tom95521
   • April 9, 2021

7. Keyboard shortcuts in O&A Backspace not working [SOLVED]

   By Peter S, April 16, 2021
   • 2 replies
   • 1.2k views
   • 
   • Peter S
   • April 16, 2021

8. Windows Media Audio/Video File (.wmv) [SOLVED]

   By JJB45, April 28, 2021
   • 2 replies
   • 1.2k views
   • 
   • JJB45
   • April 28, 2021

9. Shut down Photoshop before installing PTE

   By Barry Beckham, August 23, 2021
   • 2 replies
   • 1.3k views
   • 
   • Barry Beckham
   • August 26, 2021

10. Sharing PTE AV Studio 10 Pro from PC to Laptop [SOLVED]

    By Annex, September 14, 2021   

    • anne
    • 2 replies
    • 1k views
    • 
    • Igor
    • September 14, 2021

11. Cryptic error message [SOLVED]

    By Peter Kent, October 26, 2021
    • 2 replies
    • 957 views
    • 
    • Peter Kent
    • October 27, 2021

12. Preview button not working [SOLVED]

    By Richard Craze, October 30, 2021
    • 2 replies
    • 848 views
    • 
    • Richard Craze
    • November 2, 2021

13. Trouble with slides and transition [SOLVED]

    By Robbie B, October 19, 2021
    • 2 replies
    • 962 views
    • 
    • Igor
    • October 19, 2021

14. New AV's wont play on a WinXP laptop [SOLVED]

    By Mike2003, October 19, 2021
    • 2 replies
    • 1k views
    • 
    • Mike2003
    • October 19, 2021

15. PTE exe made on Mac [SOLVED]

    By Robbie B, October 23, 2021
    • 2 replies
    • 699 views
    • 
    • Robbie B
    • October 24, 2021

16. Create Backup in Zip-files not recognized [SOLVED]

    By goddi, February 8, 2022
    • 2 replies
    • 859 views
    • 
    • goddi
    • February 8, 2022

17. Problem with modifying audio files used on the Time line [CLOSED]

    By Picsel, November 16, 2021
    • 2 replies
    • 874 views
    • 
    • Picsel
    • November 17, 2021

18. Immediate exit / crash on sequoia

    By Jimcamel, September 20, 2024
    • 2 replies
    • 924 views
    • 
    • Igor
    • September 20, 2024

19. Used photo's not highlighted blue in filelist?

    By Pieter, March 27, 2022
    • 2 replies
    • 829 views
    • 
    • Pieter
    • March 27, 2022

20. Videos mixed with still freeze [SOLVED]

    By Jeff Nadler, October 2, 2022
    • 2 replies
    • 787 views
    • 
    • jkb
    • October 2, 2022

21. Wrong Version [SOLVED]

    By Michael Rains, December 26, 2022
    • 2 replies
    • 815 views
    • 
    • Igor
    • December 27, 2022

22. kathyd

    By kathyd, January 19, 2024
    • 2 replies
    • 939 views
    • 
    • GaryD
    • February 11, 2025

23. LINKED MOVIES IN UNZIPED PROJECT DO NOT KEEP ADJUSTED START TIME OF MASTER

    By orizaba, November 19, 2022
    • 2 replies
    • 901 views
    • 
    • orizaba
    • November 30, 2022

24. PresetMask in Custom Transition (Solved)

    By denisb, April 10, 2023
    • 2 replies
    • 845 views
    • 
    • Igor
    • April 11, 2023

25. Unlink X and Y doesn't seem to have any effect

    By ptzot, December 12, 2022
    • 2 replies
    • 777 views
    • 
    • jt49
    • December 12, 2022